A commitment to safe campuses

Sexual harassment and assault are never OK. All our students, staff and visitors should feel safe and respected at ACU. We have zero tolerance for sexual harassment and assault, and we expect our staff and students to behave in a manner that is respectful, inclusive and fair on every ACU campus, at all times.

Respect. Now. Always.

Keeping safe

All ACU campuses have 24-hour security services. If you are studying or working after hours, you can contact an ACU Security Officer to escort you around campus, call 8888 or 1300 729 452.

SafeZone app

ACU staff and students are pre-registered to the free SafeZone mobile app. Download the app and use it on campus to call ACU Security, request first-aid, or raise the alarm for emergency help. If the app is used off-campus such as student accommodation, it will direct you to dial Emergency Services (triple zero). SafeZone is monitored 24/7.

Download the SafeZone app

What is sexual assault, harassment and consent?

Understand the definitions of sexual assault and sexual harassment. Ensure you understand the meanings of consent and rape, and help keep our campuses safe for everyone.

Read more

Understand appropriate workplace behavior

See ACU’s Code of Conduct for all staff and explore our processes and procedures for dealing with misconduct.

Read more

Safety in relationships and in the community

Are your relationships respectful? Have you witnessed disrespectful behavior? Discover indicators of disrespectful or controlling relationships and see the role bystanders play in preventing, or enabling abuse.

Read more

Report an incident

At the time of the incident

If the incident is life-threatening or requires emergency response, please contact the Emergency Services on Triple Zero (000)

Incidents on campus are to be reported to ACU National Security Centre on 1300 729 452 or dial 8888 from an internal ACU phone.

Lodge a complaint

Staff and students are encouraged to attempt to resolve issues informally and at the local level first, if they feel safe to do so. Students can find tips for speaking to someone regarding concerns about their behaviour.

If you are unable to resolve yourissue informally or if you feel unable to discuss the matter directly with the relevant person, you can lodge a formal complaint.

Lodge a complaint (Login to Student Portal) Lodge a complaint – for staff  

What happens when you make a formal complaint

Find out more about the formal complaints process at ACU.

Read more

Find support

On campus counselling for students

If you have experienced assault, harassment or just need someone to talk to, we offer free counselling to all students. All our counsellors are social workers or psychologists with a counselling and mental health experience.

Contact your local counsellors (Login to Student Portal)

Employee Assistance Program

Our Employee Assistance Program (EAP) offers free counselling sessions either in person, or over the phone, to staff members and their immediate family who are facing personal and/or work-related issues. The service is confidential.

Find out more

 

Off campus support

In addition to ACU counsellors, students can seek external support such as General Practitioner (GP) or the external specialist services listed below.

About Respect. Now. Always.

This groundbreaking initiative was launched by Australian universities in 2016, to prevent, and address, sexual harassment on campus and in the university sector. It aims to:

  • raise awareness of sexual assault and sexual harassment and lift the visibility of support services for students; 
  • obtain data to guide further improvement in university policies and services; and
  • assist universities in sharing global best practice resources across the sector

Find out more

Read the report

In late 2016, all 39 universities in Australia participated in a national survey on university student experiences of sexual assault and sexual harassment.

Conducted by the Australian Human Rights Commission, the report surveyed more than 30,000 students from all 39 universities in Australia, including ACU students.

Read the full report

View results from ACU students (PDF, 169 KB)

Understand how to read our students' results (PDF, 300 KB)

Read ACU’s response to the national survey report (PDF, 87KB)

Resources

ACU staff and students can access the University’s policies and resources which have been developed to prevent and address discrimination and harassment, including sexual harassment and assault.

Read more (Login to Student Portal)

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