It’s great to be able to have freedom and independence by choosing where you want to live while you study. However, some students do find themselves in difficult situations as residential tenants. ACU’s Rental Advisory Service aims to assist students that are experiencing rental issues and would like more information about their rights as a tenant.

Emergency Accommodation Options during Covid-19

The Australian Homestay Network (AHN) has developed the International Student Support Network for international students that are experiencing hardship due to the global Covid-19 crisis.

International Student Support Network

Student Advocacy Service

The Student Advocacy Service is part of the Office of Student Success. The service is confidential, free and available to all current ACU students.

Learn more

Legal Advice Service

Consult a reliable and supportive lawyer via our subsidised legal advice service.

Learn more

Get settled in Australia

To help you feel at home before you arrive in Australia, we have guidance on applying for a student visa, finding accommodation, living costs and more.

Relocation advice

Additional resources

New South Wales

NSW Fair Trading

This website can provide you with information regarding rental and property during this crisis in the state of New South Wales.

NSW Civil and Administrative Tribunal (NCAT)

Access this link for any instances where, as a tenant in NSW, you would like to make an application to the Tribunal to break lease due to financial hardship.

Tenant’s Union of NSW

Tenants’ Advice and Advocacy Services provide free, independent information, advice and advocacy for tenants in NSW. You will be able to find your local service via this link.

Rental advisory webinar NSW

Victoria

Consumer Affairs Victoria

This website can provide you with information regarding rental and property during this crisis in the state of Victoria.

VIC Civil and Administrative Tribunal

Access this link for any instances where, as a tenant in VIC, you would like to make an application to the Tribunal to break lease due to financial hardship.

Tenants’ Union of VIC

Tenants’ Advice and Advocacy Services provides free, independent information, advice and advocacy for tenants in VIC. This website also includes translated resources, which you can access here.

Rental advisory webinar VIC

Rental advisory webinar ACT

Rental advisory webinar QLD

Centrelink Rent Assistance (Domestic students only)

Residential Tenancies Authority

Insider Guides – ‘Sharing a home with others during Covid-19’

Contact us

If you are experiencing any rental issues currently, please complete the form below and we will get in touch with you.

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