The Student Veterans Support Program (SVSP) provides student veterans with access to a range of support services and academic resources to help ease the transition into uni life. From the big exam to balancing your studies, we’ll be in your corner every step of the way.

We know that the transition from military to civilian life brings unique challenges. The Student Veteran Support Program (SVSP) is designed to give current or post service students the tools and support they need to achieve success throughout their studies and into employment. The SVSP is open to individuals who have completed or are completing a specific term of military service in either the army, air force, or navy, as well as those in the reserves. Family members, and students with international military service are also encouraged to apply. 

If you have a disability or long-term condition that impacts upon your studies, we offer support, special consideration, and flexible options such as exams deferral and online or part-time study.

Apply for the Student Veterans Support Program

Apply now

Academic support

Find out about the academic resources available to SVSP students, including taking a break from study, special consideration and academic skills.

As an SVSP member, you’ll be able to negotiate your study due to your external or service commitments. 

Your requests to lecturers and course coordinators for academic adjustments will also be supported (where evidenced) by the SVSP team.

What if I’m away when I need to set my timetable?

  • If you’re away during the allocated period, you’ll need to send your timetable preferences to the SVSP team, who will work with your course coordinators to obtain your timetable.
  • Timetables often change unexpectedly, so we can’t guarantee your classes. However, we will try to accommodate your schedule as much as possible.
  • If you’re a current student and you have received final results for at least one semester in your course, you can apply to take a break (interrupt) your studies. This is done by submitting an Application for Interruption of Study on Student Connect.
  • Please consult with your course coordinator and SVSP team member before applying to take a break.
  • To get started, visit Student Connect and log in. You can also learn more about taking a break from your studies and returning after an interruption on the ACU Student Portal. Log in to Student Connect Taking a break from your studies

Log in to Student Connect

Taking a break from your studies

  • If you miss class due to your health or service commitments, it’s important to be proactive. Email your lecturer in charge and explain your absence as soon as possible.
  • Please attach supporting documentation from your health professional or supervisor to verify that you were away for health concerns or service commitments – and copy in your SVSP coordinator.
  • If you’re away for an extended period, such as three or four weeks, you’ll need to apply for special consideration.
  • You’ll also need to discuss with your lecturer to find out how you can make up the missed assessment or attendance – or consider withdrawing from the unit.
  • This should be done in advance wherever possible.
  • If you don't think you can submit your assignment by the due date, you can apply for an extension.
  • This is done by completing the Application for an Extension of Time for an Assessment Task (EX) form prior to the due date and lodging it with your lecturer in charge.
  • You’ll also need to attach a supporting letter from your health professional or supervisor and copy in your SVSP coordinator.
  • If it’s after the due date, you’ll need to check if you can apply for special consideration.
  • Apply for an extension by downloading, filling out and returning the Application for an Extension of Time for an Assessment Task (EX) form.

Download Application for an Extension of Time for an Assessment Task (EX) form (PDF 40KB)

  • You may be eligible for special consideration if you experience one of the following circumstances during a study period:
    • a temporary or permanent disability
    • an illness or other unforeseen or exceptional circumstance
    • extended absence from your sporting or performing commitments (three to four weeks).
  • Apply for special consideration by downloading, filling out and returning the Application for Special Consideration (SC) form.

Download Application for Special Consideration (SC) form (Word 282KB)

Develop your academic skills with help from the Academic Skills Unit (ASU). The ASU runs free classes and workshops throughout the semester. They can assist you with:

  • managing study habits
  • academic writing
  • exam preparation
  • numeracy
  • referencing styles (APA, Chicago etc).

Workshops are run during weekdays and occasionally on weekends. You can also book an appointment with an Academic Skills Adviser (both one-on-one or in a group), ask a question during a drop-in session or use the online Ask an Adviser system – it’s like having access to a free personal trainer for academia.

The ASU also publishes a study guide called Skills for Success. It’s available free of charge on the LEO website.

Read Skills for Success on LEO

The SVSP is also in the process of establishing student veteran resource sessions. These sessions will provide students with a consolidation of academic skills prior to classes commencing and will familiarise student veterans with campus resources and facilities.

Michael

"The SVSP helps ease the transition from the ADF to the University classroom and gives you the support, guidance and consideration you need to excel in your studies."

Michael
ACU Student Veteran

Student support services

There are a variety of free student services and departments within ACU that aid in alleviating the stress of transitioning into student life.

ACU Health Clinic offers ACU student veterans an initial free Physiotherapy assessment and treatment, as well as ongoing discounted treatment.

The ACU Health Clinic is open from Monday to Friday.

Make an appointment

The Counselling and Disability Service provides free, confidential counselling and disability support to ensure you can participate fully in university life. We offer a range of programs and workshops to help you overcome the challenges of personal and situational issues that impact on your university experience.

Book an appointment

Our team of campus pastoral associates and chaplains are here to support you, to connect you to the community, offer meaningful ways to explore life’s big questions, and provide you with unique opportunities to make a difference in the world.

Learn more

Career planning, job search, application reviews, interview coaching … these are just a few of the many career services ACU offers you. To find out more and speak with a Careers Adviser go to ACU CareerHub, our online portal which provides you with resources, employment opportunities and access to Student Jobs on Campus positions. Please note, 30 minutes appointments for current students and recent graduates can be either face-to-face, online or by phone.

Book an appointment

If you think you need adjustments that take into consideration the impacts of your disability or health condition on your studies, gather your documentation and make an appointment to speak to a disability advisor.

Disability support offer face-to-face appointments, telephone appointments and drop-ins. Everything you discuss with disability advisors is confidential and subject to the University's Privacy Policy. Our work is guided by the Disability Discrimination Act 1992 and Disability Standards for Education 2005.

Make an appointment

Consult a reliable and supportive lawyer via our subsidised legal advice service.

ACU students get access to Wisewould Mahony Lawyers for basic legal advice at no cost. Wisewould Mahony Pty Ltd is an Australian law firm with over 150 years of experience in providing individual and corporate legal services. All students currently enrolled at ACU are eligible for this service irrespective of the type of their enrolment.

This is one of many initiatives supported by the Student Services and Amenities Fee (SSAF).

How we can help

ACU Student Legal Advice Service is offered from 15 January to 15 December. It allows up to two (2) 45-minute appointments (virtual) with a specialist lawyer including provision of written advice. In the event you need assistance beyond the allowance subsidised by ACU, you can receive a referral to an appropriate and reliable firm or enter a written agreement with Wisewould Mahony Lawyers on your own terms.

ACU Student Legal Advice Service provides assistance across the following areas of law:

  • Criminal law
  • Debt/debt recovery
  • Family law (except contested family law matters)
  • Motor vehicle law
  • Powers of attorney, guardianship and wills
  • Freedom of Information
  • Employment (except employment involving ACU)
  • Social security
  • Tenancy law
  • Domestic violence
  • Fines and infringement notices
  • Neighbourhood disputes
  • Victims of crime
  • Credit and consumer law

Exclusions:

  • Academic and discipline student appeals involving ACU
  • Any advice involving ACU, any employee of ACU or any other ACU student.

Such matters are to be dealt in accordance with the relevant ACU policies.

How to access this service

Should you wish to benefit from this service, please contact Wisewould Mahony Lawyers with your student ID and ACU email account.

The Student Advocacy Service is an information, advice and referral service that provides you with assistance to navigate University policies and procedures. The service is confidential, free and available to all current students.

Learn more

Your time at university shouldn’t just be spent in a lecture theatre. Take advantage of the many facilities spread across our campuses to ensure that your university experience is enriching and satisfying.

Learn more about our gyms, health facilities, and art galleries

Student associations

Student associations are run by students, for students. They provide services, activities and representation for all students. Each of our campuses has a local student association that is committed to enhancing your time at university. These associations organise social events, represent their student bodies at a range of forums, and work with ACU to enrich your day-to-day experience.

Becoming a member of ACU’s Student Veterans Association will allow you to have a say and contribute to what matters most to you and your campus. As a member you can benefit from a number of unique opportunities. This may include networking events, travel opportunities, discounts, guest speaker events, and involvement with external sponsors. Your level of involvement is entirely up to you. As a member you can choose to contribute no additional time and remain anonymous.

Learn more

ASVA

ASVA's mission is to promote the academic success, empowerment, and professional development of student veterans at university through advocacy and supporting resources.

Register with the association and learn more about the range of opportunities available

Learn more

Contact us

If you have any questions about the SVSP or the application process please contact the SVSP team.

Contact us

 

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