From the big exam to balancing studies, we’ll be in your corner every step of the way. Learn how the Student Veteran Support Program (SVSP) works at ACU, including applying and enrolling, timetabling, and academic and financial support.

We’re here to help you redefine success

We know it can be difficult to adjust to uni life. That’s why all our student veterans have access to a range of support services, academic resources, and funding opportunities.

Here’s everything you need to know before you begin university.

Student associations are run by students, for students. They provide services, activities and representation for all students. Each of our campuses has a local student association that is committed to enhancing your time at university. These associations organise social events, represent their student bodies at a range of forums, and work with ACU to enrich your day-to-day experience.

Becoming a member of ACU’s Student Veterans Association will allow you to have a say and contribute to what matters most to you and your campus. As a member you can benefit from a number of unique opportunities. This may include networking events, travel opportunities, discounts, guest speaker events, and involvement with external sponsors. Your level of involvement is entirely up to you. As a member you can choose to contribute no additional time and remain anonymous.

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ASVA's mission is to promote the academic success, empowerment, and professional development of student veterans at university through advocacy and supporting resources.

Register with the association and learn more about the range of opportunities available

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Applying and enrolling

Following two years of military service, you may be eligible to receive a university entry rank of 82 (Qld only) and 79 (NSW and ACT only).

This rank can be used for entrance into a range of our undergraduate programs (Qld and NSW). Information for other states to follow.

Learn more about cut-off ranks

Save time and money by checking if you’re eligible for having your previous work experience or study credited as prior learning towards your ACU degree.

Credited units replace units you would otherwise study, so you can finish your course earlier. We don’t want you to retake subjects or classes unnecessarily. Learn about the different types of credit you could get and find out how to apply.

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Find out how to accept your offer online using your acceptance letter, then begin the enrolment and onboarding processes.

Accepting your offer

You can enrol into your units through Student Connect. To get started, visit Student Connect and log in. 

Log in to Student Connect

If you need help enrolling through Student Connect, visit ‘How to enrol’ on the ACU Student Portal. Please note: you will need to log in with your student details. 

How to enrol

Academic support

Find out about the academic resources available to SVSP students, including taking a break from study, special consideration and academic skills.

As an SVSP member, you’ll be able to negotiate your study due to your external or service commitments. 

Your requests to lecturers and course coordinators for academic adjustments will also be supported (where evidenced) by the SVSP team.

What if I’m away when I need to set my timetable?

  • If you’re away during the allocated period, you’ll need to send your timetable preferences to the SVSP team, who will work with your course coordinators to obtain your timetable.
  • Timetables often change unexpectedly, so we can’t guarantee your classes. However, we will try to accommodate your schedule as much as possible.
  • If you’re a current student and you have received final results for at least one semester in your course, you can apply to take a break (interrupt) your studies. This is done by submitting an Application for Interruption of Study on Student Connect.
  • Please consult with your course coordinator and SVSP team member before applying to take a break.
  • To get started, visit Student Connect and log in. You can also learn more about taking a break from your studies and returning after an interruption on the ACU Student Portal. Log in to Student Connect Taking a break from your studies

Log in to Student Connect

Taking a break from your studies

  • If you miss class due to your health or service commitments, it’s important to be proactive. Email your lecturer in charge and explain your absence as soon as possible.
  • Please attach supporting documentation from your health professional or supervisor to verify that you were away for health concerns or service commitments – and copy in your SVSP coordinator.
  • If you’re away for an extended period, such as three or four weeks, you’ll need to apply for special consideration.
  • You’ll also need to discuss with your lecturer to find out how you can make up the missed assessment or attendance – or consider withdrawing from the unit.
  • This should be done in advance wherever possible.
  • If you don't think you can submit your assignment by the due date, you can apply for an extension.
  • This is done by completing the Application for an Extension of Time for an Assessment Task (EX) form prior to the due date and lodging it with your lecturer in charge.
  • You’ll also need to attach a supporting letter from your health professional or supervisor and copy in your SVSP coordinator.
  • If it’s after the due date, you’ll need to check if you can apply for special consideration.
  • Apply for an extension by downloading, filling out and returning the Application for an Extension of Time for an Assessment Task (EX) form.

Download Application for an Extension of Time for an Assessment Task (EX) form (PDF 40KB)

  • You may be eligible for special consideration if you experience one of the following circumstances during a study period:
    • a temporary or permanent disability
    • an illness or other unforeseen or exceptional circumstance
    • extended absence from your sporting or performing commitments (three to four weeks).
  • Apply for special consideration by downloading, filling out and returning the Application for Special Consideration (SC) form.

Download Application for Special Consideration (SC) form (Word 282KB)

Develop your academic skills with help from the Academic Skills Unit (ASU). The ASU runs free classes and workshops throughout the semester. They can assist you with:

  • managing study habits
  • academic writing
  • exam preparation
  • numeracy
  • referencing styles (APA, Chicago etc).

Workshops are run during weekdays and occasionally on weekends. You can also book an appointment with an Academic Skills Adviser (both one-on-one or in a group), ask a question during a drop-in session or use the online Ask an Adviser system – it’s like having access to a free personal trainer for academia.

The ASU also publishes a study guide called Skills for Success. It’s available free of charge on the LEO website.

Read Skills for Success on LEO

The SVSP is also in the process of establishing student veteran resource sessions. These sessions will provide students with a consolidation of academic skills prior to classes commencing and will familiarise student veterans with campus resources and facilities.

Student support services

There are a variety of free student services and departments within ACU that aid in alleviating the stress of transitioning into student life.

The Counselling and Disability Service provides free, confidential counselling and disability support to ensure you can participate fully in university life. We offer a range of programs and workshops to help you overcome the challenges of personal and situational issues that impact on your university experience.

Book an appointment

Our team of campus pastoral associates and chaplains are here to support you, to connect you to the community, offer meaningful ways to explore life’s big questions, and provide you with unique opportunities to make a difference in the world.

Learn more

The Career Development Service provides 30-minute career consultations with professional careers advisers. Appointments for current students and recent graduates can be either face-to-face, online or by phone.

Book an appointment

If you think you need adjustments that take into consideration the impacts of your disability or health condition on your studies, gather your documentation and make an appointment to speak to a disability advisor.

Disability support offer face-to-face appointments, telephone appointments and drop-ins. Everything you discuss with disability advisors is confidential and subject to the University's Privacy Policy. Our work is guided by the Disability Discrimination Act 1992 and Disability Standards for Education 2005.

Make an appointment

The Student Advocacy Service is an information, advice and referral service that provides you with assistance to navigate University policies and procedures. The service is confidential, free and available to all current students.

Learn more

Your time at university shouldn’t just be spent in a lecture theatre. Take advantage of the many facilities spread across our campuses to ensure that your university experience is enriching and satisfying.

Learn more about our gyms, health facilities, and art galleries

Contact us

If you have any questions about the SVSP or the application process, or would like to register your interest, don’t hesitate to get in touch with our SVSP team.

Contact us

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