If you are a student with a diagnosed health condition, disability, mental health issue or learning disability, or have significant carer responsibilities that may impact your studies, we can give you the support you need.
Our Disability Services team will help you access your course by coordinating a range of learning support services, including educational adjustments, exam arrangements, assistive technology and course materials in alternate formats. We’ll also help you make physical access arrangements.
When you accept your offer and enrol at ACU, you’ll have the opportunity to disclose whether you have a health condition or disability on your enrolment form. If you answer ‘yes’, Disability Services will contact you via your university email account to invite you to register with the service.
If you don’t indicate a health condition or disability at enrolment, don’t worry. You can register with Disability Services at any time after starting your studies.
The definition of ‘disability’ from the Disability Discrimination Act 1992 is broad. Among other details:
You are eligible to register with Disability Services if you have a disability, medical/health condition, or significant carer responsibilities that may affect your studies. Medical or health conditions may include:
If you are caring for an elderly person or a person with a disability or medical/health condition you may also be eligible.
When you register with Disability Services, you can choose to complete an Education Inclusion Plan (EIP).
An EIP is a document to help organise and optimise your participation in your uni course. You develop your EIP collaboratively with your disability advisor. It can help you communicate your learning needs with the relevant staff.
Generally, the EIP will not disclose your condition. The focus of the document is to outline any ‘reasonable adjustments’ that will enable you to participate in the learning environment on the same basis as other students.
To register for an EIP, you will need to provide evidence of the impacts of your condition. The specific documents you will need to provide are listed in our documentation guidelines.
If you have a learning disorder, please note that your learning disorder report must have been completed in the past three years by one of the appropriate professionals named in the guidelines.
For all other conditions, your health professional can complete the Supporting Documentation Form.
If you are a carer, you’ll need to submit the Carer Supporting Documentation Form to confirm your responsibilities and the impact these have on your learning environment. The health professional treating the person receiving care can complete this form.
Once you have your documentation, you’re ready to book an appointment with a disability advisor by completing our online pre-appointment form.
Here, you’ll be able to upload your documents and provide your details, and an appointment will be booked for you.
Please note: You will need a student login to fill in the form.
You should register before the semester begins, or before week six at the latest, so we can make adjustments in time for assessments. If you develop a disability, health condition or injury during your studies, it is important to register as soon as possible.
Inherent requirements are the essential components of a course or unit that demonstrate the capabilities, knowledge and skills you’ll need in order to achieve the core learning outcomes of the course or unit.
The inherent requirements for some courses are still in draft and will be published soon. Contact the disability advisor on your local campus to find out about inherent requirements for particular courses.
There are a limited number of disability parking bays on each campus available to those who hold a valid permit. Disability Services does not manage disabled/accessible parking needs on campus.
For more information about disability/accessible parking, talk with your campus concierge.
Our campus locations pages detail some of the transport options for getting to and from campus, including the shuttle buses at Brisbane and Strathfield campuses which connect students from public transport to the University.
You can also download campus maps, which show the location of wheelchair-accessible bathrooms, parking and buildings on our campuses.
Our university is an adult learning environment. If your child is 18 years or older, registering with Disability Services is confidential and seen as both the student’s choice and responsibility. Privacy laws do not permit us to speak with parents or other family members about the student without express permission from the student.
For students with chronic health or mental health conditions, we understand that the transition to university is a time when they’re learning to take over responsibility for their health care and history, as well as gaining autonomy in other aspects of their lives.
We encourage you to speak to your student directly about this issue, and make a plan for how they can begin or continue to take on increasingly more responsibility for their own health care and health history.
Our work is guided by the Disability Discrimination Act 1992 (DDA) and Disability Standards for Education 2005.
The Disability Standards for Education are subordinate legislation to the DDA and education providers must comply with them. They aim to clarify the legal obligations in relation to education. If an education provider acts in accordance with the standards, they’re deemed to have complied with the Act.
However, the measures may not cover all eventualities and compliance with them may not be sufficient to prevent discrimination. Compliance with the measures is not required if legal obligation can be met in other ways.
Disability Services provides a confidential service. If you would like further information, please email your nearest disability advisor:
Service may be part-time on some campuses, and hours vary between 8.30am and 5pm. During the busy times of semester, there may be delays in response time – but we will respond as soon as we’re able.