ACU counsellors provide a safe and supportive environment so that students can discuss concerns and develop the tools they need to build resilience and achieve their goals.

We offer free and confidential counselling to all ACU students who may be experiencing personal, mental health, or general wellbeing concerns that are affecting their life, work or study.

Our counsellors:

  • are experienced and trained psychologists or social workers who offer appointments in-person, online or over the phone
  • provide a short-term service offering students up to six sessions each year
  • do not provide diagnostic or crisis services, but may be able to assist with external referral options and resources for more complex issues
  • can provide specific strategies to help you with your general study and to prepare for key university events such as exams and placements
  • facilitate workshops aimed at enhancing students' mental health and wellbeing in preparation for key university events such as exams, general study and placements.

To make an appointment

Current ACU students can make appointments with our counsellors can be made by current students through the Student Portal. Appointments are available in-person, online or over the phone.

Visit Student Portal

ACU 24-Hour Mental Health Support Line

The ACU 24-Hour Mental Health Support Line means ACU students can get mental health support whenever they need it.

If you're a current student, you can contact this support line if you are:

  • feeling emotionally distressed
  • experiencing mental health issues
  • having thoughts of self-harm or suicide.

Call 1300 638 485 or text 0488 884 191.

Access ACU 24-Hour Mental Health Support Line

Self-help and wellbeing

Our team of counsellors facilitate learning opportunities aimed at enhancing students' mental health and wellbeing in preparation for key university events such as exams, general study and placements.

Workshops can cover a range of topics from stress management to staying focused. These workshops are offered throughout the year and may be embedded in academic programs.

You can register for a workshop through the Student Portal.

Visit Student Portal

How family, partners and friends can help

If you have concerns about a student's safety, or they have made statements about self-harming or suicide, please seek help immediately. Seek assistance in any way you can, for example by calling Lifeline, your local hospital or your local GP.

If the situation is an emergency or life threatening, please dial Triple Zero (000).

Contact counselling

Do you have a situation you would like to discuss? Contact the relevant counselling service on your campus using the email addresses below and you will receive a response within two working days.

If the situation is life-threatening or there is an imminent danger, please dial Triple Zero (000).

Campus email contact addresses

Have a question?

We're available 9am–5pm AEDT,
Monday to Friday

If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.

Live chat with us now

Chat to our team for real-time
answers to your questions.

Launch live chat

Visit our FAQs page

Find answers to some commonly
asked questions.

See our FAQs