Support for commencing students

We provide a little extra care for commencing students by reaching out proactively. When you study with us, over the first year you will get ongoing support through our Connect2Uni Program.

Start uni with confidence

Our Connect2Uni advisors will keep in touch during your first year to make sure you have all the help you need to succeed.

We’ll help you navigate the university’s systems, provide important information, answer your questions and point you in the right direction for further help if you need it.

Connect2Uni also organises social welcome events on each campus to help you:

  • explore university systems and key information
  • meet other students
  • engage informally with faculty, staff and student leaders before Orientation.

A message from students to students

Watch this video to learn firsthand about our 2020 Connect2Uni student’s experience with the program.

We’ll help you get more involved

When you start at ACU, you may find curricular and co-curricular programs you’d like to do. Connect2Uni offers co-curricular and curricular grants to students who lack the financial resources to participate in these activities.

Connect2Uni Virtual Welcome for ACU Guarantee offer holders

If your ACU Guarantee application is successful, you will be invited to register for one of our online Connect2Uni Virtual Welcome events.

It’s an opportunity to:

  • meet fellow successful ACU Guarantee applicants
  • chat with current ACU students and staff
  • hear from our successful alumni
  • get the information you need to start your journey to university.

You will receive an invitation to register via email or SMS after you have received your offer.

Further information

To learn more about Connect2Uni and its services for commencing students, please email the team at or view Connect2Uni on the Student Portal.

Explore Connect2Uni (Student Portal login required)

Have a question?

We're available 9am–5pm AEDT,
Monday to Friday

If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.

Live chat with us now

Chat to our team for real-time
answers to your questions.

Launch live chat

Visit our FAQs page

Find answers to some commonly
asked questions.

See our FAQs