Emergency & safety

Reporting an emergency

In a life-threatening emergency situation please dial 000 (triple zero).

After calling triple zero, report the emergency to the National Security Centre:

• Call 1300 729 452 or 8888 (from an internal ACU phone).
• Download the Safezone app to contact the National Security Centre directly.

Rome campus emergency

If you need immediate help and you are unable to contact the Rome Campus staff, contact International SOS (available 24 hours) for immediate assistance.

• Phone (from Italy): call collect +44 208 762 800
• Web: internationalsos

First aid

If you have been injured, or need medical assistance while working, call your local First Aid Officer (during business hours) or contact the ACU National Security Centre (after hours) on 8888 (internal) or 1300 729 452.

Out of hours security

All ACU campuses have 24-hour security services. If you are working out of hours you can contact an ACU Security Officer to escort around campus. Call 8888 (internal) or 1300 729 452.

SafeZone app

ACU staff and students are pre-registered to the free SafeZone mobile app. The app can be used on campus to call ACU Security, request first aid, or raise the alarm for emergency help.

Respect. Now. Always.

Your safety on campus is essential. As part of the Respect. Now. Always. initiative, we have zero tolerance for sexual harassment and assault. Find out more about our commitment to creating a learning and work environment that is free from sexual assault and harassment. You can also find support services available to staff and students.

Find out more