Reporting an emergency
In a life-threatening situation please dial Triple Zero (000).
After calling Triple Zero, please report the situation to the National Security Centre:
For general emergencies please call the ACU Emergency Line:
When talking to emergency services provide the following details:
If you need immediate help and you are unable to contact the Rome Campus staff, contact International SOS (available 24 hours) for immediate assistance.
All ACU campuses have 24-hour security services. There is also an ACU International Office on the Brisbane, North Sydney and Melbourne campuses. These offices are open Monday – Friday, 9.00am to 5.00pm.
An International Student Assistance Hotline (1800 180 391) is open from Monday – Friday, 5pm-9am and 24 hours on the weekend.
Please note that these are general support services. If you are in a life-threatening or dangerous situation that requires an emergency response, please dial 000.