Staff and student travel

All university-related domestic travel for staff and students is suspended until 31 July 2020. Exceptions for essential domestic travel for staff will require approval by the relevant member of the Senior Executive Group.

The Australian Government has raised the travel advisory for the entire world to a level 4 – do not travel, and DFAT has told Australians travelling overseas to return home as soon as possible.

All university-related international travel and new travel bookings by staff and students have been suspended until 31 July 2020. ACU is monitoring the situation closely, and we will continue to follow Australian Government recommendations.

If you have university related travel planned within this timeframe and you have questions, please contact AskACU or speak to your supervisor.

Please note that ACU’s Rome Campus is closed until further notice, in line with the Italian Government closure of schools and universities. 

Immediate and reasonable steps must be taken to return to Australia. Upon arrival in Australia you will need to follow Australian Government directions and enter mandatory isolation for 14 days.

The Australian Government has raised the travel advisory for the entire world to a level 4 – do not travel, and DFAT has told Australians travelling overseas to return home as soon as possible. We therefore strongly advise you to reconsider any international travel plans at this time.

If you elect to travel overseas regardless of Australian Government advice, please note that your return to Australia will be impacted due to enhanced border control measures to ensure the health, safety and wellbeing of the Australian community. Staff members must plan their leave arrangements to include the 14-day mandatory isolation period.

Before proceeding on leave, discuss with your nominated supervisor whether working remotely can be accommodated during your 14-day mandatory self-isolation period. All working remotely arrangements during this period must be approved by your Director or Executive Dean before you can proceed. Where this cannot be accommodated, you will need to apply for annual leave, long service leave (if applicable), or leave without pay.

Travel insurance

ACU staff and students travelling on university business, or for a university-approved activity.

Trip booked prior to 31 January 2020 (excluding China)

Travel insurance in relation to COVID-19 is based on two factors – the Australian Government’s DFAT travel advice level at the time of booking (see levels above), and whether your cancellation is due to a change of mind (including change of mind by destination conference organisers) rather than a change in travel advice.

If you book a trip to a country listed as levels 1–3 on the Smart Traveller website at the time of booking, and these countries are later upgraded to a level 4, then you can claim cancellation under the ACU policy.

Trip booked from 31 January 2020 (excluding DFAT level 4 regions/countries)

If you book a trip to a region/country including countries you need to transit through to, listed as levels 1–3 on the Smart Traveller website at the time of booking, and these regions/countries including countries you need to transit through to, are later upgraded to a level 4 due to COVID-19, you can’t claim for deposits or cancellation costs under the ACU policy due to COVID-19 being considered a ‘Foreseeable Event’. These costs will not be covered by a central university budget. You will still be covered for medical by the travel insurance whilst travelling.

No, you can’t claim for medical, deposits or cancellation costs under the ACU policy. There is no insurance cover for this destination.

No

If you contract the virus while travelling or transiting through a level 1 to 3 country, the usual medical cover applies.

If you contract the virus while travelling or transiting through a level 4 country, medical cover does not apply.

If you contract the virus while travelling or transiting through a country which was upgraded to level 4 after you left Australia, medical cover will apply. In this instance you should take immediate and reasonable steps to leave the region/country.

Should you and/or your travel plans be impacted by COVID-19, a claim should still be made, and the university’s insurer will review these on a case-by-case basis.

Where can I get more information or make a claim?

Staff members with queries or claims, please email insurance.finance@acu.edu.au

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