All MPC services are bound by the legal requirements of the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Over the course of treatment at the Psychology Clinic, information is gathered that allows the psychologist to make an informed professional decision as to the most appropriate assessment and treatment methods to be used. This information will include basic demographic data (e.g. name, date of birth, address, etc), as well as other information that is deemed relevant. This will usually include the following:
Generally, all information gathered over the course of assessment and treatment at the Psychology Clinic remains confidential. There are several notable exceptions, however, to this confidentiality:
All requests for access to personal information should be done in writing and lodged with the Clinic Director. These requests will be responded to in writing within 28 days and should be specific as to the exact information required.
Official complaints or requests to change inaccurate or erroneous information should be made to the Clinic Director for investigation. Further complaints about the disclosure of, or access to, personal information, can be dealt with by the Office of the Australian Information Commissioner: http://www.oaic.gov.au/privacy/making-a-privacy-complaint