While the Clinic aims to provide accessible and inclusive services, there are situations where a referral may fall outside the scope of our training clinic. The following areas are examples of referrals we consider not suitable for our Clinic:
- History and/or current risk of harm to self and/or others.
- Any situation that has active protective concerns for the client and their family, such as involvement with Child Protection or current Intervention Orders (IVOs).
- Court-ordered reports or legal requests for psychological input.
- Referrals that require medical, legal and/or workers compensation claims.
- Circumstances involving multiple services providers, such as input from multiple stakeholders where engagement exceeds what a two day per week placement could or should provide.
- Referrals for dependent children without consent from both parents (unless legal documentation confirms sole decision-making rights and referral is deemed safe and appropriate).
- Complex mental health presentations such as a personality disorder and psychosis.
- Any indication of ongoing alcohol or substance abuse.
- Request for assistance to access government support (e.g., payments, housing or other social services).
- Services where a language interpret is necessary to ensure a safe and accessible service (the Clinic is unable to fund and provide professional interpreting services).
- Students, staff and their relatives that have current involvement with the ACU School of Behavioural and Health Sciences (Psychology).
If a referral is deemed too complex, high-risk or outside the Clinic's capacity, we will endeavour to recommend appropriate alternatives. For example, to family services such as Orange Door or a tertiary mental health service CYMHS or Orygen Youth Health, depending on the age and presentation.
