Health Resource Advisory Service

For ACU campuses without a dedicated Medical Centre, you may be wondering how you can access the same support. If you are unsure which service is right for you, or have any questions about access

Get in touch

For Emergency and Crisis Support

Are you or someone else in immediate danger?

In a life-threatening emergency, call 000, then call University Security on 1300 729 452
Go to your nearest hospital emergency department

Explore health providers and resources close to your ACU campus

General Resources for all campuses

ACU Student Support Services

Helplines

ACU 24 Hour Mental Health Helpline
Call1300 638 485 or text 0488 884 191
Health Direct (Nurse on call in VIC)
1800 022 222
Campus Security – Via your SAFEZONE App

Transport

Triple Zero 000 for Emergency and Ambulance
Taxi Service (13 Cabs)
Uber 13Uber or 138237

Ballarat

Explore Ballarat Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	Contact your insurer for a Bulk Billing clinic that supports OSHC	Allianz Phone: 13 67 42 (within Australia) or +61 7 3305 8841 (from Overseas) Email: oshc@allianzcare.com.au Bupa Phone: 1800 888 942 (within Australia) Email: oshc@bupa.com.au CBHS Phone: 1300 174 538 or +61 2 8604 3537 (if calling from overseas) Email: oshc@cbhscorp.com.au Medibank and AHM Phone: 134 148 (within Australia) or +61 3 9862 1095 (from overseas) Email: oshc@medibank.com.au / oshc@ahm.com.au NIB Phone: 1800 775 204 (within Australia) or +61 2 9692 4488 (outside Australia) Email: niboshc@nib.com.au
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect

Blacktown

Explore Blacktown Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	Contact your insurer for a Bulk Billing clinic that supports OSHC	Allianz Phone: 13 67 42 (within Australia) or +61 7 3305 8841 (from Overseas) Email: oshc@allianzcare.com.au Bupa Phone: 1800 888 942 (within Australia) Email: oshc@bupa.com.au CBHS Phone: 1300 174 538 or +61 2 8604 3537 (if calling from overseas) Email: oshc@cbhscorp.com.au Medibank and AHM Phone: 134 148 (within Australia) or +61 3 9862 1095 (from overseas) Email: oshc@medibank.com.au / oshc@ahm.com.au NIB Phone: 1800 775 204 (within Australia) or +61 2 9692 4488 (outside Australia) Email: niboshc@nib.com.au
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect

Brisbane

Explore Brisbane Local Services

Service Name	Information to accompany link to Service	URL
ACU Medical Centre	The ACU Medical Centre Brisbane on the Banyo Campus is a General Practice which offers comprehensive, high quality health care to ACU Students, staff and the local community.	ACU Medical Centre Brisbane
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	The ACU Medical Centre on the Banyo Campus, bulk bills overseas students who hold OSHC.	ACU Medical Centre Brisbane
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect
Allied Health	ACU Health Clinic on the Banyo Campus is a teaching facility that offers low cost allied health services to the general public, students and staff. Services include physiotherapy, occupational therapy, speech pathology, exercise physiology and exercise science. Programs are delivered by student practitioners in state-of-the-art-facilities. Students are supervised at all times by professional practice educators who are all fully qualified and experienced health professionals.	Brisbane Health Clinic - Banyo

Canberra

Explore Canberra Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	Contact your insurer for a Bulk Billing clinic that supports OSHC	Allianz Phone: 13 67 42 (within Australia) or +61 7 3305 8841 (from Overseas) Email: oshc@allianzcare.com.au Bupa Phone: 1800 888 942 (within Australia) Email: oshc@bupa.com.au CBHS Phone: 1300 174 538 or +61 2 8604 3537 (if calling from overseas) Email: oshc@cbhscorp.com.au Medibank and AHM Phone: 134 148 (within Australia) or +61 3 9862 1095 (from overseas) Email: oshc@medibank.com.au / oshc@ahm.com.au NIB Phone: 1800 775 204 (within Australia) or +61 2 9692 4488 (outside Australia) Email: niboshc@nib.com.au
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect

Melbourne

Explore Melbourne Local Services

Service Name	Information to accompany link to Service	URL
ACU Medical Centre	The ACU Medical Centre Melbourne on the Fitzroy Campus is a General Practice which offers comprehensive, high quality health care to ACU Students, staff and the local community.	ACU Medical Centre Melbourne
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	The ACU Medical Centre on the Melbourne Campus, bulk bills overseas students who hold OSHC.	ACU Medical Centre Melbourne
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect
Allied Health	ACU Health Clinic on the Fitzroy Campus in Melbourne is a teaching facility that offers low cost allied health services to the general public, students and staff. Services include speech pathology and exercise physiology. Programs are delivered by student practitioners in state-of-the-art-facilities. Students are supervised at all times by professional practice educators who are all fully qualified and experienced health professionals.	Fitzroy Health Clinic

North Sydney

Explore North Sydney Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	The ACU Medical Centre on the Melbourne Campus, bulk bills overseas students who hold OSHC.	ACU Medical Centre Melbourne
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect
Allied Health	ACU Health Clinic on the North Sydney Campus is a teaching facility that offers low cost speech pathology services to the general public, students and staff. Programs are delivered by student practitioners in state-of-the-art-facilities. Students are supervised at all times by professional practice educators who are all fully qualified and experienced health professionals.	North Sydney Health Clinic

Strathfield

Explore Strathfield Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	The ACU Medical Centre on the Melbourne Campus, bulk bills overseas students who hold OSHC.	ACU Medical Centre Melbourne
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect
Allied Health	ACU Exercise Lifestyle Clinic on the Strathfield Campus is a teaching facility that offers low cost exercise physiology services to the general public, students and staff. Programs are delivered by student practitioners in state-of-the-art-facilities. Students are supervised at all times by professional practice educators who are all fully qualified and experienced health professionals.	Sydney - ACU Exercise Lifestyle Clinics

Townsville

Explore Townsville Local Services

Service Name	Information to accompany link to Service	URL
Medicare Urgent Care Clinics	Find your nearest Medicare Urgent Care Clinic for bulk billed urgent care. Urgent Care Clinic are staffed by highly trained medical professionals, and provide culturally safe, equitable and accessible care to all people, including vulnerable and young people. They’re open early and late, every day of the year. You can contact your local clinic or visit their website to find their opening hours. You do not need an appointment or referral.	Find your nearest Medicare Urgent Care Clinic \| Find your nearest Medicare Urgent Care Clinic \| Australian Government Department of Health, Disability and Ageing
Bulk Billing GP	All Medicare-eligible patients can access bulk billed appointments at general practices that offer bulk billing but not all GPs bulk bill all of the time. To find your closest GP practice that offer bulk billing, use the searching tool here.	Bulk Billing for all Australians \| Bulk Billing campaign \| Australian Government Department of Health, Disability and Ageing
OSHC GP (International Students)	Contact your insurer for a Bulk Billing clinic that supports OSHC	Allianz Phone: 13 67 42 (within Australia) or +61 7 3305 8841 (from Overseas) Email: oshc@allianzcare.com.au Bupa Phone: 1800 888 942 (within Australia) Email: oshc@bupa.com.au CBHS Phone: 1300 174 538 or +61 2 8604 3537 (if calling from overseas) Email: oshc@cbhscorp.com.au Medibank and AHM Phone: 134 148 (within Australia) or +61 3 9862 1095 (from overseas) Email: oshc@medibank.com.au / oshc@ahm.com.au NIB Phone: 1800 775 204 (within Australia) or +61 2 9692 4488 (outside Australia) Email: niboshc@nib.com.au
Health Advice and Symptom Checker	Free health advice, including symptom checker. Find your nearest Hospital, Allied Health Service, Pharmacy, Pathology, Psychiatry providers.	Find a health service \| healthdirect

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