Migrating from Settlement to Prosperity: An evaluation of SydWest’s employability programs and services for recently arrived migrants and refugees in Blacktown and Mount Druitt, NSW

This evaluation has found that SydWest Multicultural Services’ employability programs and services are crucial to the successful settlement of many recently arrived humanitarian entrants and other eligible migrants within the Outer Western Sydney region.

SydWest's employability programs and services are highly effective across all standards assessed and provide the overwhelming majority of clients with a highly supportive, culturally sensitive, and empathic service environment. Clients' employment needs and aspirations are complex, and SydWest administer and deliver employability services within a changing and complex employment environment.

While the greater majority of SydWest clients are highly satisfied with SydWest's employability services, and many go onto secure employment, there exist some challenges for highly skilled/highly credentialled clients who have aspirations of resuming their former careers in Australia. Meeting this challenge effectively will require significant resources accomplished through an inter-agency approach.

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SydWest Multicultural Services

Project team
  • Mr Clement Meru - Community Engagement and Disability Services Manager, SydWest Multicultural Services
  • Mr Saurav Shrestha - Settlement Services Team Leader, SydWest Multicultural Services
  • Dr Haydn Aarons - National School of Arts and Humanities, ACU
  • Mrs Caroline Allen - ACU Engagement, ACU
  • Dr Jill Cox, ACU Engagement
  • Ms Vivien Cinque, ACU Engagement

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