We’re ready for you to make your move. Start your journey with us by learning what’s in your offer letter, finding out how to accept your offer, and enrolling in your course.
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We’re ready for you to make your move. Start your journey with us by learning what’s in your offer letter, finding out how to accept your offer, and enrolling in your course.
Your new student experience is about to begin. Get things underway using our step-by-step guides to accepting your offer and enrolling. The process is quick and easy for both domestic and international students, just make sure you have access to your letter of offer.
You can pause the accepting or enrolling process at any time - but make sure you finish completely within seven or 14 days of receiving your offer notice. Your student offer won't be considered accepted until you've fully enrolled.
If you have received more than one offer from ACU, accept your preferred course using our Preferred Course Notification form.
Go to Preferred Course Notification form
Learn how to accept your offer and enrol into your course using our step-by-step guide below. it's simple and takes just five steps.
You are a domestic student if you are one of the following:
If you are an international student, you should read our guide for international students.
If your application is successful, you will receive an email from us confirming your offer.
As well as your offer to study with us, this email will contain a username and temporary password to log in to Student Connect, our online application and enrolment system.
You will need to log in to Student Connect to view, accept, defer or decline your offer.
Need help logging in to ACU systems? Go to our step-by-step guide.
Accept your offer
To accept your offer, log in to Student Connect using the supplied username and temporary password. You will be taken to a page titled 'My Offer'.
From there, you'll be prompted to create an account. You can then view and confirm your offer, accept it, and begin the enrolment process.
Log in to Student Connect to accept your offer
Defer your offer
If you received an undergraduate course offer but want to delay starting your studies, you can apply to defer this offer for up to 12 months.
Find out how to defer your offer
Decline your offer
If you received an offer from us but no longer want to study at ACU, you should apply to decline your offer.
Find out how to decline your offer
Once you've confirmed and accepted your offer on Student Connect, you can start to enrol in your course by following the step-by-step onboarding process.
Some of the steps include:
If you are beginning a new course with ACU, you will know your enrolment is complete when you receive your timetable.
To get started with your onboarding, visit Student Portal.
Please note: You must enrol in your course units no later than 14 days after receiving your offer notice.
You will also need to set up your ACU student email address.
It's important that you check this mailbox daily when you're enrolled. We will send all of our notices and correspondence relating to your enrolment, fees, results and other important information from classes and lecturers to this address.
If you don't check this account regularly, you might miss vital information such as due dates and incur penalties.
It's a good idea to have this inbox automatically forward these emails to your personal inbox. That way you won't miss anything.
Once you've accepted your offer and enrolled, the next step is to attend your orientation.
Orientation is a vital part of your induction to ACU, so we encourage you to come along.
Find out more about orientation
Learn how to accept your offer and enrol in your course using our step-by-step guide below.
You are an international student if:
Not all international students are on a student visa.
If you're a domestic student, you should read our guide for domestic students.
If your application is successful, you will receive a Letter of Offer to study with us.
Carefully read your Letter of Offer to ensure that all personal and course details are correct. If any details are incorrect, please contact International Admissions before accepting the offer.
Please note that a Confirmation of Enrolment (CoE) will be issued once all enrolment and Genuine Student conditions outlined in your Letter of Offer have been met, unless otherwise specified.
Accept your offer
Your Letter of Offer will include an Offer Acceptance Form and Genuine Student (GS) Declaration Form, which you must complete and sign.
To accept your offer, you must respond and submit payment through the Online Application Portal by uploading the following documents:
For detailed instructions, please refer to the "How to Accept this Offer" section in your Letter of Offer.
Decline your offer
If you received an offer from us but no longer wish to study at ACU, you should respond to decline your offer through the Online Application Portal.
Defer your offer
If you received an offer from us but wish to delay the start of your studies at ACU, you must contact International Admissions through the Online Application Portal.
You may apply to defer your admission for up to one (1) year, subject to course availability and University approval. You must also meet all admission requirements and satisfy any applicable Genuine Student (GS) requirements in order to receive an offer for a future intake.
Please note that deferral is not available for some courses. In such cases, you will be required to make a new application for admission according to standard admission processes.
A Confirmation of Enrolment (CoE) will be issued once all enrolment and Genuine Student conditions outlined in your Letter of Offer have been met, unless otherwise specified.
Once we have received your completed forms and payment, and all enrolment and Genuine Student conditions outlined in your Letter of Offer have been met, we will issue your Confirmation of Enrolment (CoE).
After you receive your CoE, you can then apply for your student visa.
Before your course start date, we will email you orientation information, along with your username and a temporary password to access the Student Portal. To start preparing for your study journey at ACU, log in to the Student Portal. You will be directed to a welcome page, where you can follow the step-by-step onboarding process.
Some of the steps include:
Once you have logged in to the Student Portal, you can enrol in units by following the instructions on how to enrol in Student Connect, our student information management system. Please ensure you follow the instructions in your enrolment email as these may differ from the general information on this website.
You will also be able to:
Please note: Once classes have started, the University will send all important notices and announcements to your ACU student email address. Make sure you check it regularly.
If you need assistance to enrol, International Student Advisers and AskACU will be holding an online enrolment session in the weeks before Orientation. You will be sent an email about this session.
You can also contact AskACU for help with your enrolment.
Credit for prior learning should be applied when you submit your application.
However, if your credit assessment cannot be completed before the course start date, you may submit an application through the ACU online portal after enrolling in the course. If any credit is granted, International Admissions will issue a new Letter of Offer for your acceptance. Where the approved credit results in a change to the course duration, a new Confirmation of Enrolment (CoE) will also be issued.
You must attend all Orientation events to help prepare you for your studies. During the Orientation Day, you will find out important information about your course and what to expect in your first semester.
The International Student Advisers will run an Essential Information for International Students session during Orientation, which you are required to attend.
It is important that you arrive in Australia before orientation begins.
Make sure you check the orientation planner you created in the Student Portal to confirm your scheduled orientation date.
To learn more about orientation and plan your first week with us, visit our orientation page.
If you do not arrive in Australia and enrol in your program by the last date to arrive and enrol at ACU, your Confirmation of Enrolment (CoE) may be cancelled and reported for non-commencement of studies to the Department of Education and the Department of Home Affairs.
You can reach out to us at AskACU or student support if you have any questions about managing your offer or the enrolment process.
Email AskACU: askacu@acu.edu.au
Search our FAQ knowledge database
Call us on 1300 275 228.
Contact the friendly team at international student support.
We're available 9am–5pm AEDT,
Monday to Friday
If you’ve got a question, our AskACU team has you covered. You can search FAQs, text us, email, live chat, call – whatever works for you.