Module one: Systems Thinking – a framework for decision making

Prework: 2 hours
Intensive: 3.5 hours
Assessment: optional

If there was ever a time to understand systems-theory, systems-thinking and understand an organisation's place within the 'global system', it’s now. As such, a framework for critical decision-making has formed the core of this module and the entire course.

Operating in silos and only paying attention to a few stakeholders leads to vulnerability. Companies are not only dependent on global supply chains and what may be happening in other countries, but also on the state of institutions within their own community. Companies operate in an ecosystem, a disruption to one industry or set of activities ripples to others.

Companies with strong stakeholder and partner orientations are best able to survive and transcend crises, because they can plan together, gain local knowledge from each other and draw on good will to grow sustainably.

A global pandemic clarifies the business interest in contributing to solving common good problems; such as the adequacy of the public health system, disparities in rural and remote communities, availability of emergency child care, universal broadband access, or educating people in life skills such as resiliency and adaptability alongside technology skills.

Key module content includes:

  • systemics and business applications of systemics theory
  • a framework for decision making
  • identifying organisational vulnerability and organisational resilience
  • patterns of prediction and building organisational trust.

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