Areas of expertise: worker wellbeing, hybrid work, voice and engagement, work regulation, gender at work, wages and pay equity, AI and work design
HDR Supervisor accreditation status: HDR Supervisor (Full)
ORCID ID: 0000-0002-8509-3095
Phone: +61 2 9739 2836
Email: [email protected]
Location: ACU North Sydney Campus
Dr Betty Frino is a Human Resources, Management and Work Health and Safety scholar whose research examines how changing forms of work, workplace regulation and organisational practices shape employee wellbeing, equity and employment outcomes. She brings over 25 years of distinguished experience in Australia’s workplace relations system, with expertise in wages policy, bargaining, pay equity and employment. Her research expertise spans employee engagement and voice, worker wellbeing, gender and work, labour regulation, wages, collective bargaining, with more recent work examining hybrid work, digital-age workplace regulation and career progression. Dr Frino is driven by research that addresses contemporary challenges in work and employment and how it creates fair and sustainable workplaces. With strong, established relationships across industry, her research has real world application that informs organisational leaders, practitioners and policymakers. Her extensive research in bargaining outcomes, pay and paternity leave, has informed meaningful government policy change and shaped discourse around bargaining outcomes and pay equity for low skilled and vulnerable workers. She has appeared as an expert witness for state wage case decisions and produced commissioned reports for industry and government on wage trends and bargaining outcomes.
Betty has held previous appointments at the Universities of Sydney, Macquarie and Wollongong, teaching across programs at both undergraduate and postgraduate levels. Betty has published widely in peer-reviewed and practitioner based journals, and presented her work at both academic and practitioner conferences on the international and domestic scale. She has been invited as guest lecturer at several international universities in Europe (Italy), Malaysia and UAE.
Website
Google scholar
Select publications
- Frino, B., Almeida, S., Orole, F., and Sarina, T., (2026), "Beyond metrics: understanding employee engagement in a regulated service sector" Employee Relations, DOI: 10.1108/ER-05-2025-0339
- Donmanige, I., Almeida, S., Frino, B., and Middleton, R. (2026), ‘Anchoring stability in a meritocratic world: identities and career progression of women academics in STEM’, special issue "Learning to do careers differently", Management Learning Journal, DOI: 10.1177/13505076261455679
- Donmanige, I. Almeida, S., Frino, B. and Middleton, R. (2026), Who gets to progress? Multi-stakeholder negotiations and identity evaluation in academic careers, Journal of Management & Organization, online. https://doi.org/10.1017/jmo.2025.10078
- Donmanige, I. Almeida, S. and Frino, B. (2024), Addressing diversity in flux: identity work, identity negotiation, and intersectionality insights, Equality, Diversity and Inclusion: An international journal. https://doi.org/10.1108/EDI-04-2024-0146
- Hardie, G., Almeida, S., Wijayawardena, K., Frino, B., Wang, H., and Rauf, A. (2023), Sisterhood in academia: building a flock culture to cope and thrive, International Journal of Educational Management, Vol. 37 No. 6/7, pp. 1255-1270. https://doi.org/10.1108/IJEM-03-2022-0122
- Wang, H. L., Almeida, S., Frino, B., Wijayawardena, K., Rauf, A., & Hardie, G. (2022). Dialogue matters a lot: Autoethnographic reflections of an Australian teaching team managing first-year undergraduate students. The International Journal of Management Education, 20(3), 100699
- Almeida, S., Frino, B., and Milosavljevic, M. (2020). Employee voice in a semi-rural hospital: impact of resourcing, decision-making and culture, Asia Pacific Journal of Human Resource Management, 58(4), 578-606
- Frino, B., and Sarina, T. (2020). Regulating for safe work in a digital age: building on the adaptive power of Workplace Health & Safety (WHS) laws in Australia, Journal of Health, Safety and the Environment, 36, 91-102
Books
- Wijayawardena, K., Almeida, S., Donmanige, I., Frino, B., Hardie, G., and Wang, H.L (forthcoming), I Knew This Before, But I Understand Why Now: Integrating Lived Experience to Learn from Asynchronous Ethics Training, book chapter, The Business Student’s Handbook for Successful Asynchronous Online Learning, Taylor & Francis.
- McLachlan, C., MacKenzie, R., Rydal, A., Ahlstrand, R., Hobbins, J., O'Brien, M. and Frino, B. (2022), Restructuring, policy and practice: an international comparison of approaches, in Lucio, M. and MacKenzie, R. (eds) International human resource management: the transformation of work in a global context, Chapter 13, 2nd Ed., London, Sage
Research Reports
- 2014 “Understanding the reach of awards and how award wage increases shape incentives to bargain” August, Report, Workplace Research Centre, University of Sydney (with John Buchanan, Tanya Bretherton, Betty Frino, Michelle Jakubauskas, Johanna Schutz, Garima Verma, Sally Wright, Serena Yu)
- 2013 “Minimum wages and their role in the process and incentives to bargain”, Fair Work Commission Research Report No 7, December, (with John Buchanan, Tanya Bretherton, Michelle Jakubauskas, Johanna Schutz, Garima Verma & Serena Yu). https://www.fwc.gov.au/about-us/strategy-and-research/research/annual-wage-review-research
- 2008 ‘NSW Wage movements 1996-2008’, Report prepared for UnionsNSW as part of the State Wage Case Submission. (This research resulted in my appearance as an expert witness before the NSW Industrial Relations Commission for the State Wage Case Decision Hearing).
- 2007 “Lowering the Standards: From Awards to Work Choices in Retail and Hospitality Collective Agreements”, report prepared for NSW, Queensland and Victorian State Governments, Workplace Research Centre, University of Sydney (with Justine Evesson, John Buchanan, Larissa Bamberry, & Damian Oliver) https://assets.pc.gov.au/inquiries/completed/retail-industry/submissions/subdr183-attachment.pdf
Public engagement activities
Research Symposiums/Panel Sessions
- Panel Member “Workshop: An Existential Provocation for Universities: Alternative Organising Possibilities and Pathways”, Co-Chairs: David Jones, Greg Bamber, Panelists: Shamika Almeida, Alison Barnes, Xavier Castaner, Betty Frino, Iain Martin, 38th ANZAM conference, ‘Alternative Truths in Management: Dare to Challenge the Status Quo”, 2-4 Dec, Geelong, VIC, Australia
- Frino B., (2024), Convenor of ACU-AIRAANZ Research Symposium, “Wellbeing and psychological health and safety at work – current developments and future research ideas”, 19th June, ACU, North Sydney, Australia.
- Expert witness for UnionsNSW – NSW State Wage Case Decision (2008)
Media Appearances
- 2025, ABC Illawarra Drive with Linday McDougall, Work From Home, 7th April
- 2025, ABC The Business, "Report card on ‘Right to Disconnect" 1st Jan
- 2025, ABC News, "Workers now have the ‘right to disconnect’ but has it changed anything?", 31st Dec
- 2023, ABC Radio Illawarra with Peter Riley, Interview: "Working from home - what to expect in 2024", 28th Dec
- 2023, The New Daily, “How Qantas treats workers mimics how it treats customers. That must change” 29 Sept
- 2023, The New Daily, "Is the Hollywood strike a warning about human job losses to AI?", 22 Aug
- 2023, “Government’s proposed industrial relations changes to casual working conditions”, featuring on Wave FM radio interview - Breakfast News with David Clark, 8 August.
- Frino, B., 2023, Sydney Morning Herald & The Age Newspaper Op Ed "Wage theft: When ‘chief people officers’ forget workers and their rights", 8 July
- Illawarra Mercury, ABC Adelaide (Radio 891), ABC Hunter (Radio 1233 2NC), 2001, ABC Radio National.
- Frino, B, 2023, “Mental health at work”, WIN TV News interview, 19th May 2023
- Frino, B, 2023, “Mental health strategies key to workplace success”, The Sydney Morning Herald Newspaper, Opinion “The Lowdown”, 12 May online and in print in the Careers section on Saturday 27 May 2023 at The Age Newspaper, Melbourne
- ABC Radio Illawarra with Peter Riley, 2023, Interview: "Working from home - what to expect in 2024", 28th Dec.
- Media article 2023: The New Daily, "How Qantas treats workers mimics how it treats customers. That must change" 29 Sept
- Media article 2023: The New Daily, "Is the Hollywood strike a warning about human job losses to AI?", 22 Aug
- Media article 2023: Sydney Morning Herald & The Age Newspaper Op Ed "Mental health strategies key to workplace success", 12 May and 27 May
- Media article 2023: Sydney Morning Herald & The Age Newspaper Op Ed "Wage theft: When chief people officers forget workers and their rights", 8 July
Awards
- 2025, ACU Vice Chancellor’s Staff Excellence Award "Impactful education-research integration: Transformative Education Leader"
- 2023, UOW OCTAL Award Nomination (VC's Awards for Outstanding Contribution to Teaching and Learning)
- 2023, Best Paper Reviewer Award – HRM Stream, ANZAM Conference, Best HRM Reviewer
- 2022, Erasmus Plus Staff Mobility Recipient
Appointments and professional associations
- Editor – Economic and Labour Relations Review journal (2027 - )
- Member – MAHRI (Australian HR Institute)
- Member – Academy of Management (AOM), USA
- Member – ANZAM (Australia and NZ Academy of Management)
- Member – AIRAANZ (Association of Industrial Relations Academics of Australia and NZ)
- Member – BAM (British Academy of Management)
- Member – European Group of Organization Studies (EGOS) (former)
- Member – EURAM (former)
- Member – Women in Ai for Social Good
- Member – Employment Relations Research Group (University of Sydney)
- Member – Gender Equality Research Center (University of Sydney)
: