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EnglishYou must submit an Airport Reception Booking Form at least 72 hours (3 working days) before your arrival in order for your airport pickup to be organised and confirmed.
You will need to know your accommodation address before you fill out the airport reception booking form. If any of your arrival details change, please contact your ACU International Student Adviser at least 72 hours before your arrival. Our office is closed on Saturdays and Sundays so if you make a booking on the weekend, your details will be processed the following Monday.
Please remember to bring your airport reception booking reference AND the telephone contact details for your accommodation with you.
If you've requested an airport pickup, the following charges will apply, depending on where you're going:
Includes transport and parking. An extra charge for tolls may be added if applicable.
Above charges are exclusive of GST (Goods and Services tax).
ACU will email an invoice to you at a later date, therefore you do NOT need to pay the driver.
ACU Study Abroad and Exchange students: Please contact study.abroad@acu.edu.au for further instructions as some of the advice noted above will not apply.
If you cancel on the day of your airport booking, you will be charged a cancellation fee of A$120.
Please ensure your mobile phone is turned on upon arrival in Australia so that your driver can contact you should you experience a delay in exiting immigration and customs. As this service has been booked at your request, you will be charged if you do not use the service.
Access maps and arrival information for Australia's major airports:
Australia has very strict quarantine policies. Please make sure you don't bring any prohibited items into Australia.
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