Unit rationale, description and aim

Supporting successful digital transformation requires more than implementing new technologies. It requires digital health solutions to be designed and implemented with the needs of patients, healthcare professionals and organisations at the centre of decision making. Students will develop knowledge of human-centred design, co-design, data, artificial intelligence, automation, workforce capability, change management, innovation and evaluation frameworks that support the adoption of digital health solutions. Through authentic case studies and applied learning activities, students will explore how user-centred approaches can improve patient and provider experience while strengthening quality, safety and organisational outcomes. The aim of this microcredential is to enable students to understand and apply user-centred digital transformation principles that support the successful implementation, adoption and continuous improvement of digital health solutions across diverse healthcare settings.

2027 5

Campus offering

No unit offerings are currently available for this unit.

Prerequisites

Nil

Learning outcomes

To successfully complete this unit you will be able to demonstrate you have achieved the learning outcomes (LO) detailed in the below table.

Each outcome is informed by a number of graduate capabilities (GC) to ensure your work in this, and every unit, is part of a larger goal of graduating from ACU with the attributes of insight, empathy, imagination and impact.

Explore the graduate capabilities.

Apply knowledge of data, artificial intelligence, ...

Learning Outcome 01

Apply knowledge of data, artificial intelligence, automation and enabling technologies to support the design of safe, effective and scalable digital health solutions that improve patient and provider experience.
Relevant Graduate Capabilities: GC1, GC2, GC7, GC8

Apply human-centred design, co-design practices an...

Learning Outcome 02

Apply human-centred design, co-design practices and change management approaches to support workforce capability, digital transformation and the adoption of digital health solutions.
Relevant Graduate Capabilities: GC1, GC2, GC7, GC8, GC11

Critically evaluate innovation and evaluation appr...

Learning Outcome 03

Critically evaluate innovation and evaluation approaches that support quality, safety, sustainability and continuous improvement in user-centred digital transformation.
Relevant Graduate Capabilities: GC1, GC2, GC7, GC8, GC11

Content

Topics will include:

  • Principles of User-Centred Digital Transformation
  • Enabling Technologies for User-Centred Care
  • Supporting Adoption Through Workforce Capability
  • Innovation, Evaluation and Continuous Improvement
  • Supporting User-Centred Digital Transformation

Assessment strategy and rationale

The assessment strategy consists of one authentic written assessment that measures achievement of all learning outcomes. Students design a practical and strategically informed digital health solution that integrates enabling technologies, human-centred design, workforce capability and change management to address a contemporary healthcare challenge. The assessment requires students to apply user-centred digital transformation principles while evaluating implementation, adoption, quality, safety and sustainability. This strategy reflects professional practice by integrating technical, organisational and human factors within a realistic digital health implementation context. Students must demonstrate achievement of all learning outcomes and must pass the assessment to pass the microcredential.

Overview of assessments

Digital Health Solutions and Transformation Writt...

Digital Health Solutions and Transformation Written Assessment: Students design a practical and strategically informed digital health solution that addresses a contemporary healthcare challenge.

Weighting

100%

Learning Outcomes LO1, LO2, LO3
Graduate Capabilities GC1, GC2, GC7, GC8, GC11

To pass this microcredential, students must demonstrate achievement of all learning outcomes and pass the assessment.

Learning and teaching strategy and rationale

The learning and teaching strategy is designed to build conceptual understanding and practical capability in supporting user-centred digital transformation within healthcare settings. Students engage with online modules, authentic case studies and applied learning activities that progressively develop knowledge of human-centred design, enabling technologies, workforce capability, change management and evaluation. Learning activities provide opportunities to apply user-centred approaches, evaluate digital health innovations and develop implementation strategies that support adoption, quality and safety. This approach encourages critical thinking, consideration of multiple perspectives and reflective practice while enabling students to connect theoretical concepts with contemporary digital health practice. The strategy supports progressive skill development and prepares students to contribute to the successful implementation and continuous improvement of user-centred digital health solutions.

Representative texts and references

Representative texts and references

Almond, H., & Mather, C. (2024). Digital health : a transformative approach. Elsevier Australia.

Australian Digital Health Agency. (2020). National Digital Health Workforce and Education Roadmap. Australian Digital Health Agency. https://www.digitalhealth.gov.au/sites/default/files/2020-11/Workforce_and_Education-Roadmap.pdf

Australian Government Department of Health, Disability and Aged Care. (2023, December 11). The Digital Health Blueprint and Action Plan 2023–2033. https://www.health.gov.au/resources/publications/the-digital-health-blueprint-and-action-plan-2023-2033

Binci, D., Palozzi, G., & Scafarto, F. (2022). Toward digital transformation in healthcare: a framework for remote monitoring adoption. TQM Journal, 34(6), 1772–1799. https://doi.org/10.1108/TQM-04-2021-0109

Constantinides, P. (2024). Digital transformation in healthcare: an ecosystem approach (First edition.). Routledge.

Lemak, C. H., Pena, D., Jones, D. A., Kim, D. H., & Guptill, J. (2024). Leadership to Accelerate Healthcare’s Digital Transformation: Evidence From 33 Health Systems. Journal of Healthcare Management, 69(4), 267–279. https://doi.org/10.1097/JHM-D-23-00210

Roadmap to Successful Digital Health Ecosystems : A Global Perspective (Second edition). (2026). Elsevier Science & Technology.

Swan, E. L., Peltier, J. W., & Dahl, A. J. (2024). Artificial intelligence in healthcare: the value co-creation process and influence of other digital health transformations. Journal of Research in Interactive Marketing, 18(1), 109–126. https://doi.org/10.1108/JRIM-09-2022-0293

Wamala Andersson, S., & Gonzalez, M. P. (2025). Digital health literacy—a key factor in realizing the value of digital transformation in healthcare. Frontiers in Digital Health, 7, Article1461342.

https://doi.org/10.3389/fdgth.2025.1461342

World Health Organization. (2025). Global strategy on digital health 2020–2027. World Health Organization.

https://iris.who.int/server/api/core/bitstreams/a64d584f-015b-471f-9d86-9ea263cfb516/content

Locations
Credit points
Year

Have a question?

We're available 9am–5pm AEST,
Monday to Friday

If you’ve got a question, our AskACU team has you covered. You can search FAQs, email, live chat, call – whatever works for you.

Live chat with us now

Chat to our team for real-time
answers to your questions.

Launch live chat

Visit our FAQs page

Find answers to some commonly
asked questions.

See our FAQs