Working as a remote team can be challenging, but doesn’t have to be difficult.
With rapidly advancing technology, it is becoming increasingly common to interact with others remotely or be in a team spread across multiple geographical locations. Without the application of the correct skills, confusion, miscommunication and mistrust can occur, meaning team members can become unmotivated and productivity can be negatively impacted.
This two-day program explores the various and most appropriate mediums available for remote communication, and the cues to watch for, as well as the dynamics to emphasise and potentials pitfalls to be aware of. Based on empirical studies, identify best practice and develop real, applicable skills to ensure management of remote teams are high functioning and efficient.
Topics covered include:
Explore the right medium for the right message
Goal setting for remote teams
Cross cultural dimensions
How to measure the quality of remote communications
Prepare and set up effective remote meetings
How to provide feedback using feedback model
Personal case study for role-play practice
Participants receive personalised and targeted feedback and coaching on skills application
Maura Fay Learning Group
Who should attend?
This session is aimed at line managers/supervisors (CDF level 2 and above) who manage remote teams. This workshop aligns to the ACU Capability Development Framework core competencies: “Collaborate Effectively” and “Communicate with Impact”.