If you think that you will need more time to pay your fees then please apply for an Instalment Plan.

If you do not apply for a fee instalment plan by the due date then you can apply for an extension of the fee payment deadline by sending an email to your International Student Adviser

ACU Student Urgent Relief Fund

The ACU Student Urgent Relief Fund provides urgent aid to all ACU students, both domestic and international, who are suffering unexpected financial hardship as a result of the COVID-19 pandemic. Examples of unexpected financial hardships considered include (but are not limited to) loss of employment or housing, and food insecurity.

This fund been made possible through a combination of ACU funding and philanthropic gifts from ACU staff, alumni and donors, and it is limited in nature. We will be unable to continue to award grants once the allocation is exhausted.

Please note: All funds for the Student Urgent Relief Fund have currently been allocated due to the number of applications received from students. We will reopen grant applications if further funding becomes available, and notify you through your student email.

ACU loans

If you are unable to access this grant, you may wish to apply for a loan:

  • International students experiencing severe financial hardship as a result of COVID-19 may seek a Hardship Loan. These loans are valued at up to $4,000 and cover the period of April to July 2020. Learn more and apply online at our International Student Hardship Loan page.
  • ACU offers short-term loans valued up to $450 to students who are in urgent need of financial assistance. These loans aim to provide temporary financial relief with essential living or study-related expenses so you can continue your studies. Learn more and apply online at our Student Loans Scheme page

Please contact your International Student Adviser if you need help with submitting your loan application.

State government assistance

Australian Capital Territory

If you are in the ACT, the ACT Government is funding financial assistance through the Australian Red Cross. Grants and other forms of support will be considered by the Red Cross on a need’s basis.

Learn more and apply online


If you are in Queensland and in financial hardship due to COVID-19, you may be eligible to apply for a Queensland Government International Student Welfare Grant.

Learn more and apply online


If you are in Victoria and in financial hardship due to COVID-19, you may be able to apply for the Victorian Government’s International Student Emergency Relief Fund.  

Learn more and apply online

If you are experiencing trouble paying bills, contact your service provider (e.g. electricity, gas, water and telephone) and ask about their customer assistance program.  Contact your bank or credit card provider to ask about hardship arrangements.

You can also call the National Debt Hotline on 1800 007 007 for free, confidential advice from a financial counsellor.

ACU Student Legal Advice Service offers up to two (2) 45-minute appointments (virtual) with a specialist lawyer including provision of written advice. Please contact Wisewould Mahony Lawyers with your student ID and ACU email account.

Please contact Campus Ministry or one of the below charities or churches in your state.

There are also on-campus Campus Ministry food cupboards which contain some basic groceries for student use.

Australian Capital Territory


Some basic groceries are available for students in two emergency food cupboards. Please contact a Campus Ministry staff member if you need assistance finding these:

  • Campus Ministry Lounge – 302.G.06
  • A small brown food cupboard is located in the corridor leading to room 302.G.05. The entrance to the corridor is between Campus Ministry (302.G.06) and the lecture room 302.G.44. Turn right into this corridor and the cupboard is on the right about 5 metres down.



iSEE CARE is not-for-profit organisation currently providing care packs to uni students in need. Each pack includes items such as rice, pasta, cereal, long-life milk, non-perishable food items and assorted dry foods, and toiletries when available. To arrange a pack, please email campusministry@acu.edu.au

An on-campus emergency food cupboard is located near to the Co-op bookshop, in Building 200 (Ground floor). Near to the noticeboard wall adjacent to the bookshop, there are two big doors you will need to open and walk through. Once inside the corridor, continue past a couple of small teaching rooms (to your left). There you will find a grey double-door tall business cabinet with an ‘Emergency Food Cupboard’ sign. 

New South Wales


LifeSource is a church in Chatswood West, Sydney which has a food bank open from 8–11.45am each Thursday. On offer is a free bag of fruit, vegetables and bread, and bags of groceries that cost $15 each.

OzHarvest Provides food hampers from their market in Kensington for people facing food insecurity. 

The Staples Bag has affordable groceries for those facing food insecurity in Campsie and Parramatta. 

Hearth and Soul provides free meals to anyone suffering job or revenue loss as a result of COVID-19. Please register a date to receive a takeaway meal from this Newtown restaurant. 

Addi Road Food Pantry has affordable, fresh food for those facing food insecurity based in Marrickville. 

Some basic groceries are available for students in emergency food cupboards on our Strathfield and North Sydney campuses. Please contact a Campus Ministry staff member if you need assistance finding these:

  • North Sydney: The food cupboard is at James Carroll Building, in a tall grey locker with two doors, opposite to the Careers Office which is close to AskACU.
  • Strathfield: The food cupboard is found under the stairs in the Edmund Rice building, between 600.G.39 (Student Common Room) and 500.G.37 (The School Locker Campus Store).




St Peters

St Mary’s House of Welcome is offering free meal parcels to international students. Laundry vouchers and toiletries may also be available. Register your interest to receive a meal parcel.

Some basic groceries are available for students in emergency food cupboards on our Ballarat and Melbourne campuses. Please contact a Campus Ministry staff member if you need assistance finding these:

  • Ballarat: The food cupboard is located near the AskACU sitting area. You will find a low cupboard with a sign saying ‘Student Cupboard’. 
  • Melbourne: The food cupboard is located on the Mezzanine floor of the Daniel Mannix Building. Turn left on exiting the elevators and left again, following the ‘Campus Ministry’ signs. Then you will find a corridor with a set of grey cupboards, and the food cupboard is the first one of those, always unlocked and accessible.

The ACU Career Development Service is here to help in any way they can.

Book a 30-minute appointment with a Careers Advisor by phone or Skype, to review your Resume and Cover Letter, search for job vacancies and access all our other services including workshops, resources, career advice and Student Jobs on Campus via CareerHub.

The ACU Career Development Service will continue to post up to date opportunities via the jobs tab on ACU Career Hub

International students must continue to comply with their visa conditions.   

International students should regularly review the Department of Home Affairs website https://www.homeaffairs.gov.au/ which contains specific information relating to COVID-19 https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus  

Contact the Fair Work Ombudsman to find out about your workplace entitlements and obligations if you're affected by the outbreak of COVID-19, including information about stand downs from work, pay and sick leave entitlements.

Please send an email to your International Student Adviser to organise an appointment time. Your International Student Adviser will make a time to meet you virtually using videoconferencing technology or by phone. 

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