If you are on a fee instalment plan for Semester 1 2020, you have until 18 May 2020 to pay your fees.

If you did not apply for a fee instalment plan then you can apply for an extension of the fee payment deadline by sending an email to your International Student Adviser

ACU Student Urgent Relief Fund

The ACU Student Urgent Relief Fund provides urgent aid to all ACU students, both domestic and international, who are suffering unexpected financial hardship as a result of the COVID-19 pandemic. Examples of unexpected financial hardships considered include (but are not limited to) loss of employment or housing, and food insecurity.

This fund been made possible through a combination of ACU funding and philanthropic gifts from ACU staff, alumni and donors, and it is limited in nature. We will be unable to continue to award grants once the allocation is exhausted.

Please note: All funds for the Student Urgent Relief Fund have currently been allocated due to the number of applications received from students. We will reopen grant applications if further funding becomes available, and notify you through your student email.

ACU loans

If you are unable to access this grant, you may wish to apply for a loan:

  • International students experiencing severe financial hardship as a result of COVID-19 may seek a Hardship Loan. These loans are valued at up to $4,000 and cover the period of April to July 2020. Learn more and apply online at our International Student Hardship Loan page.
  • ACU offers short-term loans valued up to $450 to students who are in urgent need of financial assistance. These loans aim to provide temporary financial relief with essential living or study-related expenses so you can continue your studies. Learn more and apply online at our Student Loans Scheme page

Please contact your International Student Adviser if you need help with submitting your loan application.

State government funds

If you are in Victoria and in financial hardship due to COVID-19, you may be able to apply for the Victorian Government’s International Student Emergency Relief Fund. Together with ACU, Victoria is offering one-off emergency funding payments of $1,000 to 490 ACU students.

Learn more and apply online

If you are experiencing trouble paying bills, contact your service provider (e.g. electricity, gas, water and telephone) and ask about their customer assistance program.  Contact your bank or credit card provider to ask about hardship arrangements.

You can also call the National Debt Hotline on 1800 007 007 for free, confidential advice from a financial counsellor.

The government is allowing international students affected by COVID-19 to access their superannuation if they have been studying for more than 12 months. Contact the Australian Taxation Office for more information.

ACU Student Legal Advice Service offers up to two (2) 45-minute appointments (virtual) with a specialist lawyer including provision of written advice. Please contact Wisewould Mahony Lawyers with your student ID and ACU email account.

Please contact Campus Ministry or one of these charities or churches in your state:

Australian Capital Territory




iSEE CARE is not-for-profit organisation currently providing care packs to uni students in need. Each pack includes items such as rice, pasta, cereal, long-life milk, non-perishable food items and assorted dry foods, and toiletries when available. To arrange a pack, please email campusministry@acu.edu.au

New South Wales


LifeSource is a church in Chatswood West, Sydney which has a food bank open from 8–11.45am each Thursday. On offer is a free bag of fruit, vegetables and bread, and bags of groceries that cost $15 each.

OzHarvest Provides food hampers from their market in Kensington for people facing food insecurity. 

The Staples Bag has affordable groceries for those facing food insecurity in Campsie and Parramatta. 

Hearth and Soul provides free meals to anyone suffering job or revenue loss as a result of COVID-19. Please register a date to receive a takeaway meal from this Newtown restaurant. 

Addi Road Food Pantry has affordable, fresh food for those facing food insecurity based in Marrickville. 




St Peters

St Mary’s House of Welcome is offering free meal parcels to international students. Laundry vouchers and toiletries may also be available. Register your interest to receive a meal parcel.

The ACU Career Development Service is here to help in any way they can.

Book a 30-minute appointment with a Careers Advisor by phone or Skype, to review your Resume and Cover Letter, search for job vacancies and access all our other services including workshops, resources, career advice and Student Jobs on Campus via CareerHub.

The ACU Career Development Service will continue to post up to date opportunities via the jobs tab on ACU Career Hub

International students must continue to comply with their visa conditions.  

The Australian Government’s Department of Home Affairs current advice (24 March 2020) includes the following:  

International students should regularly review the Department of Home Affairs website https://www.homeaffairs.gov.au/ which contains specific information relating to COVID-19 https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus  

Contact the Fair Work Ombudsman to find out about your workplace entitlements and obligations if you're affected by the outbreak of COVID-19, including information about stand downs from work, pay and sick leave entitlements.

Please send an email to your International Student Adviser to organise an appointment time. Your International Student Adviser will make a time to meet you virtually using videoconferencing technology or by phone. 

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