ACU Medical Centres on the Brisbane and Melbourne campuses remain open. For information about services, opening hours and contact details, please check the ACU website for Brisbane or Melbourne. All services will be bulk billed at this time.

Medicare has approved new item numbers, so a lot of the medical centres’ services are available via telephone consults. Doctors can fax scripts and blood test results. To make an appointment, please call the ACU Medical Centres and the team will take you through the process.

Please note that the telehealth service is only available to existing patients.

If you think you might have COVID-19, please do NOT attend a medical centre without calling ahead and speaking to one of our nurses first, to avoid the risk of spreading it further.

If you can’t access an ACU Medical Centre, please contact your regular GP or your local medical centre for advice. 

Campus Ministry continues to provide pastoral and spiritual wellbeing support to the ACU community, whether it be on campus or online. To contact Campus Ministry staff or an ACU Chaplain please visit the ACU website.

If you have a disability or health condition which may impact your study, arrange an appointment with a Disability Advisor to talk via Skype, phone or online chat.

If you think you may have COVID-19, please read more about the virus, how it spreads, and what to do next in our COVID-19 medical advice and reporting page.

It is normal to feel anxious or distressed about COVID-19, your family, home isolation, and your finances. If these feelings are starting to affect your mental or physical wellbeing, we encourage you to:

If you are an international student, you can also contact your International Student Advisor for advice, information and guidance.

Absolutely. All the support services you would normally receive on campus are still available to you either online, via video conferencing, or over the phone.

While not all of staff are physically present on campus, you can still email our student support services or arrange an appointment through the online booking system.

Visit the Student Portal for information about how to contact our services and make appointments with a CounsellorDisability AdvisorAcademic Skills AdvisorCareers AdvisorStudent Advocacy OfficerStudent Enrichment Advisor or the Peer Assisted Study Sessions (PASS) team

To highlight all of the support services available to you, as well as where you can go to learn more, we’ve created a Student Referral Guide (PDF, 513kB). In this guide, you’ll find services to help you:

  • find work while you're studying and access career support
  • care for your mental and physical health
  • access support around studying and assessments
  • get IT support
  • and much more.

Download the Student Referral Guide (PDF, 513kB)

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