The ACU Student Urgent Relief Fund provides urgent aid to all ACU students, both domestic and international, who are suffering unexpected financial hardship as a result of the COVID-19 pandemic. Examples of unexpected financial hardships considered include (but are not limited to) loss of employment or housing, and food insecurity.

This fund been made possible through a combination of ACU funding and philanthropic gifts from ACU staff, alumni and donors, and it is limited in nature. We will be unable to continue to award grants once the allocation is exhausted. 

Please note: All funds for the Student Urgent Relief Fund have currently been allocated due to the number of applications received from students. We will reopen grant applications if further funding becomes available, and notify you through your student email.  

If you are unable to access this grant, you may wish to apply for a loan:

  • ACU offers short-term loans valued up to $450 to students who are in urgent need of financial assistance. These loans aim to provide temporary financial relief with essential living or study-related expenses so you can continue your studies. Learn more and apply online at our Student Loan Scheme page.
  • International students experiencing severe financial hardship as a result of COVID-19 may seek a Hardship Loan valued at up to $4,000. Learn more and apply online at our International Student Hardship Loan page.

The Australian Government has also announced extra funding for eligible tertiary students. Learn more at Services Australia.

For eligible international students, some state governments have announced extra funding. Learn more in the 'What other financial support can I get' FAQ on the financial support for international students FAQ page.

ACU offers short-term student loans to students who are in urgent need of financial assistance. You can apply for a student loan online by visiting our Student Loan Scheme page.

If you are experiencing trouble paying bills, contact your service provider (eg electricity, gas, water and telephone) and ask about their customer assistance program. Contact your bank or credit card provider to ask about hardship arrangements.

You can also call the National Debt Hotline on 1800 007 007 for free, confidential advice from a financial counsellor.

Yes, there is extra information specific to you and your needs. Please read our additional FAQs for international students page.

The Career Development Service is here to help in any way they can with advice, support, information and employment opportunities.  

Book a 30-minute appointment with a Careers Advisor by phone or Skype, to review your resume and cover letter, search for job vacancies, and access other online services including workshops, resources, career advice and Student Jobs on Campus via CareerHub. The Career Development Service will continue to post up-to-date opportunities via the jobs tab of CareerHub.

The Australian Government has also announced new funding for eligible tertiary students. Learn more at Services Australia.

If you are an international student, please view extra information specific to you and your needs on our additional FAQs for international students page.

Please contact Campus Ministry or one of the below charities or churches in your state. 

There are also on-campus Campus Ministry food cupboards which contain some basic groceries for student use.

Australian Capital Territory

Foodbank

Some basic groceries are available for students in two emergency food cupboards. Please contact a Campus Ministry staff member if you need assistance finding these:

  • Campus Ministry Lounge – 302.G.06
  • A small brown food cupboard is located in the corridor leading to room 302.G.05. The entrance to the corridor is between Campus Ministry (302.G.06) and the lecture room 302.G.44. Turn right into this corridor and the cupboard is on the right about 5 metres down.

Queensland

Foodbank

iSEE CARE is not-for-profit organisation currently providing care packs to uni students in need. Each pack includes items such as rice, pasta, cereal, long-life milk, non-perishable food items and assorted dry foods, and toiletries when available. To arrange a pack, please email campusministry@acu.edu.au

An on-campus emergency food cupboard is located near to the Co-op Bookshop, in Building 200 (Ground floor). Near to the noticeboard wall adjacent to the bookshop, there are two big doors you will need to open and walk through. Once inside the corridor, continue past a couple of small teaching rooms (to your left). There you will find a grey double-door tall business cabinet with an ‘Emergency Food Cupboard’ sign. 

New South Wales

Foodbank

LifeSource is a church in Chatswood West, Sydney which has a food bank open from 8–11.45am each Thursday. On offer is a free bag of fruit, vegetables and bread, and bags of groceries that cost $15 each.

OzHarvest provides food hampers from their market in Kensington for people facing food insecurity.

The Staples Bag has affordable groceries for those facing food insecurity in Campsie and Parramatta.

Hearth and Soul provides free meals to anyone suffering job or revenue loss as a result of COVID-19. Please register a date to receive a takeaway meal from this Newtown restaurant.

Addi Road Food Pantry has affordable, fresh food for those facing food insecurity based in Marrickville.

Some basic groceries are available for students in emergency food cupboards on our Strathfield and North Sydney campuses. Please contact a Campus Ministry staff member if you need assistance finding these:

  • North Sydney: The food cupboard is at James Carroll Building, in a tall grey locker with two doors, opposite to the Careers Office which is near AskACU.
  • Strathfield: The food cupboard is found under the stairs in the Edmund Rice building, between 600.G.39 (Student Common Room) and 500.G.37 (The School Locker Campus Store).

Victoria

Foodbank

Fareshare

St Peters

Some basic groceries are available for students in emergency food cupboards on our Ballarat and Melbourne campuses. Please contact a Campus Ministry staff member if you need assistance finding these:

  • Ballarat: The food cupboard is located near the AskACU sitting area. You will find a low cupboard with a sign saying ‘Student Cupboard’. 
  • Melbourne: The food cupboard is located on the Mezzanine floor of the Daniel Mannix Building. Turn left on exiting the elevators and left again, following the ‘Campus Ministry’ signs. Then you will find a corridor with a set of grey cupboards, and the food cupboard is the first one of those, always unlocked and accessible.
 

The ACU Student Legal Advice Service offers up to two 45-minute appointments (virtual) with a specialist lawyer including provision of written advice.

Please contact Wisewould Mahony Lawyers with your student ID and ACU email account.

If you are low on funds, please read the first FAQ on this page, ‘I am experiencing financial hardship due to COVID-19 related events – what loans, grants or other forms of financial support can I access?’

If you are experiencing rental issues, please contact the ACU Rental Advisory Service. This service can assist you with any issues you face while renting privately and provide information about your rights as a tenant.

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