Lifeline Ballarat delivers crisis support and suicide prevention services. Ballarat is one of 40 centres across Australia, being part of a trusted national charity that has been saving lives and supporting Australians in need for more than 50 years. 

The Ballarat centre contributes to the 13 11 14 service which answers more than 2200 calls each day. That is one call answered every 32 seconds. Their service provides confidential 24/7 telephone crisis support and referral services to Australians in need.

Last year Lifeline Ballarat's Crisis Supporters answered close to 10,000 calls. Lifeline Ballarat provides community and corporate training with a mental health, wellness and awareness focus. Some of the courses on offer include ASIST, Mental Health First Aid and DV-aware and DV-alert. Lifeline Ballarat has been supporting its community for 48 years and is still going strong.

Lifeline Ballarat – Central Ballarat location

  • Attendance at an information night.
  • Completion of an application form.
  • Interview
  • Working with Children Check (WWCC)
  • National Criminal Record Check
  • Satisfactory completion of the Crisis Supporter Workplace Training nationally accredited training program.
  • Able to volunteer for Lifeline Ballarat for a minimum of 8 hours a month for at least two years after completing the training.
If you are participating in this opportunity under community engagement time release, then you are covered by ACU's insurances. If you are accessing this opportunity as a volunteer outside of ACU, then you are NOT covered by ACU's insurance policies. If accessing this opportunity as a volunteer we strongly recommend you confirm with the organisation that they have appropriate insurance for volunteers.

How to get involved

Applicants must attend an information session and then complete an application form.

There are two intakes a year (February and July – approximately)

To apply contact Lifeline Ballarat:

03 5322 4996

This opportunity qualifies for community engagement time release (CETR)

As an ACU staff member, you can apply for up to five days each year to participate in approved community engagement activities that contribute to the common good, address social justice issues in the community, and help those experiencing disadvantage or marginalisation.

Read the CETR policy

This policy has been developed to support staff to participate in community engagement activities and outlines time release arrangements during normal working hours.

Read now

Your questions answered

How do I apply for CETR? How does ACU define community engagement? Get answers to your frequently asked questions and make the most of your community engagement opportunity.

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