The City East Mentor Program empowers professionally skilled migrants, refugees and asylum seekers to reach their employment potential and maximise their contribution to Australian society.

This project aims to address the ‘brain waste’ of far too many skilled and qualified people not working in their profession. The Program matches job-seekers with volunteer mentors who provide invaluable, individualised support including job-seeking strategies such as effective resume writing, interview skills, professional networking and insights into Australian work culture. The Mentor Program promotes social inclusion, creates employment pathways and eases the transition of professionally skilled migrants into life and work in Australia. 

There are a number of ways in which interested volunteers can participate in the Mentor Program:

  • conduct a one-off mock interview with a job-seeker via Skype/Zoom. Max 2-hour commitment including preparation, interview time and feedback.
  • mentor a job-seeker over a 6 month period with contact at least once every two weeks.

Volunteer mentors are matched and work individually with a job-seeker. Groups or individuals can also volunteer for one-off mock interview sessions.

Mentoring and/or mock interview sessions are arranged between the mentor and mentee at mutually convenient times.

Mode of contact will include Skype or Zoom, email and phone communication.

  • Have current knowledge of the Australian workplace.
  • Listen objectively and act as an open-minded sounding board to the mentee's ideas and goals.
  • Share information and give job-seeking guidance through practical help and role modelling.
  • Recognise potential; challenge and inspire.
  • Provide support, encouragement and constructive feedback.
  • Maintain confidentiality and be aware of and respect cultural differences.
If you are participating in this opportunity under community engagement time release, then you are covered by ACU's insurances. If you are accessing this opportunity as a volunteer outside of ACU, then you are NOT covered by ACU's insurance policies. If accessing this opportunity as a volunteer we strongly recommend you confirm with the organisation that they have appropriate insurance for volunteers.

How to get involved

To register your interest in this opportunity, please email ACU Engagement.

This opportunity qualifies for community engagement time release (CETR)

As an ACU staff member, you can apply for up to five days each year to participate in approved community engagement activities that contribute to the common good, address social justice issues in the community, and help those experiencing disadvantage or marginalisation.

Read the CETR policy

This policy has been developed to support staff to participate in community engagement activities and outlines time release arrangements during normal working hours.

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How do I apply for CETR? How does ACU define community engagement? Get answers to your frequently asked questions and make the most of your community engagement opportunity.

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