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Webmail Pilot Survey Results
The table below provides the responses we received from the ACU student email pilot groups:
| Questions |
|
Microsoft |
|---|---|---|
|
1. Please rate the Email user Interface? |
20% Easy or above (70% avge) |
100% Easy or above |
|
2. Please rate the process of Composing and Sending an email? |
20% Easy or above (70% avge) |
90% Easy or above |
|
3. Please rate the facility to add attachments to your emails? |
20% Easy or above (50% avge) |
90% Easy or above |
|
4. Please rate the useability of the Calendar? |
20% Easy or above (50% avge) |
70% Easy or above |
|
5. Did you receive any Spam during testing? |
30% Received Spam |
0% Received Spam |
|
6. Do you find the Anti Spam feature useful? |
30% Yes |
70% Yes |
|
7. Are the help items and tutorials in the “Help” easy to follow? |
0% Easy or above (70% avge) |
60% Easy or above |
|
8. Did you have the option of customising the look and feel of the email interface? If so please rate ease of use? |
60% Easy or above |
60% Easy or above |
|
9. Did you find the Address Book easy to use? |
30% Easy or above |
80% Easy or above |
|
10. Was the “Spell Check” facility easy to use? |
40% Easy or above |
90% Easy or above |
| 11. Did you have the option of document collaboration? |
No response |
60% agreed to this |
|
12. What is your opinion of this email provider? |
30% Positive; 20% Negative |
90% Positive; 0% Negative |
|
13. Do you trust this email provider with your confidential information? |
50% Yes |
90% Yes |
|
14. Did you have any issues accessing your email during the trial? |
30% Yes |
30% Yes |
