Common questions and trouble shooting

Explanation

These are units that sit outside the course rules and unit structure according to the Handbook. This could include:

  • Units that have replaced a discontinued unit and not listed in the Course Rules,
  • Units that have been advised to be taken such as an elective,
  • Unit deviation/enrolment error,
  • Recoded or renamed units.

What you can do

  • If this is specific only to the student:
    • If the unit substitution relates to the student, please submit a Substitution form to be processed by Enrolments, Fees and Scholarships (EFS). Direct queries to Enrolments.
    • Determine if this is a renamed/recoded unit that can be set up as an equivalency via a request set up in Banner. Direct queries to Student Systems.
    • Check if there are any course rules or course structure anomalies within the Handbook. Direct queries to the Faculty Executive Officer (FEO) for your Faculty.
  • All other enrolment anomalies/queries, check student enrolment. Direct queries to Enrolments.

Explanation

These could be units that exceed the maximum allowable credit transfer, or units undertaken in a course previous to current Academic Year.

What you can do

Check if there is Credit Granted allowable to apply units to current audit. If units need to be credited follow existing process of credit granted.

Direct queries to Enrolments.

  • Any other enrolment issues - direct queries to Enrolments.
  • Course rules and course structure and other related Handbook issues - direct queries to the Faculty Executive Officer (FEO) for your Faculty.
  • Unit equivalencies/unit names/unit codes - direct queries to Student Systems.