Australian Catholic University annual review 2008
Online services and online learning
Innovations in online services
ACU established a careers service for students on each campus in 2008, and is now moving towards an online employment service. The counselling service has developed creative, interactive online blackboard resources to help students in their academic and personal lives as well as with their future careers.
The Live Smart resources comprise three sections:
• Self Smart covers self-talk, health and happiness building
• Talk Smart nurtures skills in listening, assertiveness, negotiation and emotional control
• Plan Smart includes problem-solving skills such as decision making and budgeting and advice on resumes, interviews, job searching and workplace culture.
Students Services now offers an online system 24 hours a day, 7 days a week, for booking appointments with staff members. This service gives students direct access to Student Services staff schedules and allows them to book their own appointments to suit their own schedules. This system protects student confidentiality better than a public sign-up sheet, and makes access more available to those studying in online units.
Student Connect continues as a useful web-based self-service facility for enrolments, fees and results.
ACU has been delivering courses online since 2000, the majority being postgraduate courses. Other courses generally have a web enhanced presence on the Learning Management System (LMS) to supplement campus teaching.Training for online teaching is available via workshops conducted by the University’s Institute for the Advancement of Teaching and Learning (IATL). There are 38 online courses available at Masters’ or Doctorate level, as well as Graduate Certificates in all the major disciplines offered at the University.