Want more control over your video conference meeting experience?

Published: Monday 9th February 2015

What is happening?

Each person and course unit is now allocated their own virtual meeting room to give full autonomy to your video conference sessions (and you can start using this today!). Please note, this number will only work with Polycom products and will also include the video conference units in both meeting and lecture rooms.

What is my Virtual Meeting number?

Your Personal Virtual Meeting Room ID will start with "61" and then the last five digits of your phone number. All clients wishing to dial into your conference will have to use the same number to join your conference.

For example, if your phone number is (07) 3623 7537, your VMR number is 6137537.

Your course unit Virtual Meeting Room ID will be emailed to all people listed as lecturers for the unit.

Your course unit will be assigned a manually created number. For example, the course unit OTHY101 has the VMR number of 612008.

How do I use my personal VMR?

  1. Book meeting rooms as per our usual process (through the Service Desk).
  2. Send out meeting requests with your VMR number and list the meeting rooms for your attendees.

Attendees can then join through various means:

  1. by attending in a dedicated VC room on campus
  2. via MS Lync on your desktop or laptop (if you have a camera)
  3. via audio
  4. via your iPhone or iPad (Polycom RealPresence).

Further instructions can be found at http://www.acu.edu.au/655120.

How do I use my course unit VMR?

  1. Rooms are organised through the timetabling process.
  2. Join by attending in a lecture or meeting room on campus.
  3. Manually commence the session, once you are ready.

What are the benefits?

  • The meeting will conclude when you hang up, not at the end of the allotted time.
  • You can pre-test the service prior to the meeting.
  • If you hang yourself up, you can dial yourself back in without delaying your class having to wait for Service Desk to do this.

Next steps

Ad hoc room booking is under review as an identified service improvement priority under the Service Matters Framework. A project to improve processes for booking space at ACU has been initiated and will result in further improvements to this process. For more information regarding this project, please contact Service.Matters@acu.edu.au.