Professional development opportunities

Published: Monday 30th March 2015

There are a number of professional development programs and networking events available in April across the tertiary education sector. Staff are encouraged to review learning opportunities listed below and to liaise with their supervisor if they are interested in participating. You can register through the links provided. If you have any questions, please contact Erin Ryan on ext 2151.

Study support

The University supports staff learning and eligible staff can apply for Study Support for a nationally-recognised award course of study from a public or private provider (subject to eligibility criteria). For more information on Study Support visit the HR website.

Australian Catholic University

Postgraduate SPLASH units

National: Several dates, 2015

SPLASH units are master's level units and may be used as credit towards a Master of Theological Studies or a Graduate Diploma in Theological Studies. Interested participants may also audit (not for credit, no assessment) these units for their personal interest. They are delivered in intensive mode and are available nationally via video conference. Upcoming units include: Evolution, Ecology and God, and Celebrating Liturgy Today: Exploring the Ritual Enactment of Faith.

Master of Business Administration (Executive)

Sydney, Brisbane and NEW in Melbourne: Six start dates in 2015

The MBA (Executive) is designed for experienced managers and professionals who aspire to executive roles - critical and creative thinkers for whom ethical, informed and sustainable decision-making will define their management style. The course is designed to allow each unit to be taught intensively over the course of 24 weekends. Invest in your future and enhance your skills to progress your career.

Association for Tertiary Education Management (ATEM)

Accidental Counsellor For The Tertiary Education Sector

Adelaide: 13 to 14 April 2015 from 9.30am to 4.30pm
Brisbane: 16 to 17 April 2015 from 9.30am to 4.30pm

Accidental Counsellor equips people who have no counselling experience with the skills to face issues that can arise when helping others. The course introduces a variety of methods non-counsellors can employ, from non-judgemental listening to referral to appropriate agencies. The program will use case studies from the tertiary sector to ensure relevance to all tertiary education professionals.

This two-day course is for people with no counselling experience who may find from time to time they are required to deal with people facing difficult issues or people with challenging behaviours. Accidental Counsellor is endorsed for professional development points by the NSW Institute of Teachers.

The Hows And Whys Of Process Mapping

Sydney: 17 April 2015 from 9am to 5pm

Process maps, diagrams and workflows have become increasingly important in our daily work. These are used as a way of conceptualising and communicating complex activities in an abstract, visual and concise manner.

There are international standards used for documenting processes, some of these used for representing high level processes, others used for more detailed ones. The most common standard is the Unified Modelling Language (UML). Use cases, process workflows and activity diagrams are increasingly being used to represent new business practices.

This workshop will provide participants with the tools required to conceptualise and define processes at a high and detailed level, analyse them while at the same time equip them with the practical tools to illustrate and document these.

Introduction To Projects

Brisbane: 29 April 2015 from 9:30am to 5pm

The Introduction to Projects short course provides you with an overview of the tools, techniques and resources you need to plan, develop and implement projects. Covering the phases of the project lifecycle, it provides insight into project planning, budget preparation, stakeholder management, schedule management and project closure and review.

Learning outcomes:

  • define and document project objectives, deliverables, timeframes and resources
  • identify stakeholder needs and implement communication plans
  • manage project scope, task allocation and risks
  • monitor project performance
  • evaluate and report on project outcomes.

NB. ATEM has introduced the Priority Place Program for some events, to improve the flexibility and accessibility of courses. These events will run once a minimum number of attendees have registered. You can register your interest for these courses by paying a small holding deposit. Once there are enough registrants, ATEM will schedule the activity and give you a month’s notice of the date and venue.  Attendees will then be invoiced for the balance of the course fee.

ACU holds a corporate membership with ATEM which allows staff to attend programs at a reduced rate. When registering, indicate that you work for ACU and you will be entitled to the Affiliate rate.

View ATEM's 2015 Training Calendar.

Australian Higher Education Industrial Association (AHEIA)

Workplace Relations Practitioner

Melbourne: 10 to 11 April 2015    

This two-day program introduces participants to the higher education industrial relations environment, including underlying legal concepts, the various industrial instruments and the practical application of both.

The program focuses on what’s important for staff working at the 'coalface' of university workplace relations.

Topics covered:

  • Employment Law
  • Employment Contracts
  • Policies and Procedures
  • Employment Legislation
  • Awards
  • Workplace Agreements
  • Termination of Employment

Building Resilience in Individuals and Teams

Melbourne: 20 April 2015

This one-day workshop delivers education and tools to develop self-awareness and practical management strategies to build resilient individuals and teams.

Resilience is generally defined as the positive capacity of a person to cope effectively with adverse situations; this relates to a capacity to quickly recover or 'bounce back from such situations or to a capacity to continue to function in difficult times.

Resilience can help when people are in potentially stressful situations at work or at home and leads to better psychological outcomes. Understanding that resilience is a process means that anyone can build their capacity to be more resilient and, as a result, thrive in situations where otherwise they may not do so well.

This one day workshop will take participants through the key characteristics of resilience and nine strategies that can be used to build resilience and deal effectively with adverse events.

View AHEIA's 2015 Training Calendar.

Online training library

Provided by

ACU staff have free unlimited access to a vast online library of training videos online.

Below is a summary of new videos recently added to the online training library that may be of interest to you.  To browse the whole library, log in using your ACU staff username and password. Interactive exercise sheets are also available to some topics so you can practise your new skills.

Don't have time to watch a whole video? No problem - the videos are broken into useful sub-topic chapters, so you can still brush up on some quick tips even if you only have five to 10 minutes to spare!

Google Docs Essentials

Duration: One hour and 31 minutes

Take a closer look at Google Docs and discover how to build documents with rich formatting, images, and tables. In this course, Jess Stratton shows how to get around Google Docs' web-based interface, create new documents, and add features such as footnotes, headers and footers, and page numbering. You'll also see how to make your documents more engaging by adding images, Google drawing objects, and tables. Then learn how to share docs with others—for real-time, simultaneous collaboration—and take Google Docs on the go on your tablet.

Managing a Customer Service Team

Duration: One hour and 32 minutes

In this course, author and customer service expert Jeff Toister shows you the secrets of managing great customer service teams. Discover how to define outstanding service through service standards and team goals; bring in data and metrics to evaluate your service quality; identify obstacles that can cause service failures; optimise your channels for faster, cheaper, and better service; and develop a convincing business case that calculates the true cost of bad service. Plus, Jeff shares ways to get your team obsessed with delivering outstanding customer service.

Decision-Making Fundamentals

Duration: 47 minutes and 56 seconds

Learn the art and science of business decision-making from leadership trainer and coach Mike Figliuolo. Mike outlines the four styles of decision making—autocratic, participatory, democratic, and consensual—and reveals which styles are best suited for specific situations. Recognising that ambiguity is a part of any decision-making process, Mike covers the four types of ambiguity you'll face so that you can recognise what you don't know in order to reduce risk and plan for contingencies. He also presents techniques for involving stakeholders in the decision-making process, and explains how to use a RACI (responsible, accountable, consulted, and informed) matrix. Applying these major concepts will help you make better decisions faster, incur less risk, and gain more support for your decisions.