My Mission, My Job: Student success
Published: Thursday 27th August 2015
ACU Student Success Manager Peter Pellicaan says many organisations have their mission statements prominently displayed in the office – but is what is “written on the wall, happening down the hall?”
“Whether it’s a leadership summit, an oratory competition, a receiving results session or a Peer Assisted Study Sessions (PASS) session, every event brief in our unit must include a statement about how this initiative contributes to the mission,” Peter said.
To ensure that the Student Success Unit is contributing to the mission Peter said the team spent most of its first staff conference focussed on mission integration.
From these collaborative discussions, the unit began embedding a ‘mission contribution’ aspect in all our initiatives.
Another key area of mission integration has been in regard to how we engage with students and staff in terms of conflict.
"'Truth in love’ and ‘the dignity of the human person’ must be front and centre when dealing with conflict.
"For the Student Success Unit, mission integration is bringing synergy, direction and purpose.
"We’re committed to giving people dignity, even when their actions are undignified.”
"We work as a team on developing good will with staff and students – believing the best about others and always remaining calm, gentle and professional; even if the person we’re dealing with is not.”
"I’d encourage all staff, if you haven’t already; to start a conversation around the mission statement as it has the potential to bring a new sense of purpose to your work,” Peter said.
"A mission statement can only be as effective as it is enacted. Is what’s written on the wall happening down the hall?”