IT update: Security awareness, Internet Explorer and Office 365 webmail

Published: Thursday 17th March 2016

As we make our way towards the second quarter of 2016, it is an ideal time for staff to be aware of current IT security issues and how to protect their computer from potential harm.

Phishing emails

Phishing is a way for cyber-criminals to obtain sensitive information (like usernames or passwords). It is often by electronic mail and can appear to come from a bank or other service provider. The mail usually claims an error or change to a system that requires the user to re-confirm their usernames or passwords by entering them into a webpage that looks almost like that of the real company.

Phishing allows criminals to access a user’s bank accounts and other private accounts, which can lead to identity theft. Visiting a website in a phishing email can enable malware or a virus to infect your computer.

Several times a week, ACU staff may receive a pishing email. If you receive one, please do not follow any links, fill out any forms or visit websites that ask for usernames & passwords or personal financial information that is not University related. ACU websites will always end in the domain name of ""

Always report suspicious activity! If you receive an email or phone call that asks for personal details, or one that seems suspect in any other way, please forward the email or report the scam to

Internet Explorer 11 upgrade

In January this year, Microsoft stopped providing technical support for versions of Internet Explorer (IE) older than version 11. To mitigate any security issues, staff with desktop computers on campus should be upgraded to Internet Explorer Version 11. This version has already been rolled out to Student computer labs.

If your computer is running an old version of Internet Explorer, please contact to arrange an upgrade.

Office 365 Webmail – why you should log out and how

It is best practice to log out of your webmail account when you’re not using it. This safeguards your account and ensures that it is not accessed by unauthorised users. The default setting on most web browsers is to remember the log in credentials, which means that your webmail will automatically open when you open the site. To log out of your webmail account, follow these directions: