Graduations Team transfer from MER to Student Administration
Published: Monday 21st July 2014
The change management plan for the establishment of a graduations office within student administration has been approved by the Vice-Chancellor and the Chief Operating Officer and is now in effect. HR will liaise with affected staff and work continues on establishing the new positions identified in the change plan. Consultation with MER to progress the transitioning of budget and other responsibilities has commenced.
The graduation enquiry channels remain the same, graduating students should be referred to email@example.com or 07 3623 7480. Staff should also use these enquiry channels until positions are finalised and the team further established, additional communication will be circulated at such time.
To ensure student enquiries are correctly supported and the right advice given it is important for staff to distinguish between a course completion and graduation enquiry. Only students who are course complete on banner should be referred to the graduation team for graduation-related enquiries. The graduation team is not involved with course completion and those enquiries continue to be dealt with by the Enrolments, Fees and Scholarships team via firstname.lastname@example.org
I would also like to take this opportunity to remind everyone about the ACU Rescission or Revocation of Award policy. All changes to an award that has been conferred require the award to be rescinded in the first instance in accordance with the policy, regardless of how small or large the error. This includes issues with names and other naming conventions on testamurs. The policy is published at http:// www.acu.edu.au/policy/student_staff_view/rescission_or_revocation_of_award