Business Intelligence @ ACU

Published: Wednesday 27th May 2015

Having the right information at the right time is a crucial challenge in an era of increasing change and competition. That’s why developing our business intelligence capability is more important now than ever.

What is business intelligence? 

Business intelligence is an overarching concept that includes the theory, tools, techniques and technology used to transform raw data into useful information to enhance organisational performance and decision making. The potential benefits of business intelligence are significant, from increased access to real time and reliable information, enhanced ability to analyse data, better integration of knowledge and information, optimising processes, understanding costs, and identifying latent opportunities. 

What can a business intelligence tool do for us? 

Business intelligence can be used to better understand our achievement of University goals and objectives, the student life cycle, staff profile and trends, property management, budget and revenue, learning and teaching, research performance and student relationship management. 

What are we doing? 

A range of interviews and staff consultations were held last year to identify challenges, priorities and business requirements that could be serviced through a business intelligence solution. Phased implementation of this project aims to deliver short, medium and long term benefits in alignment with these consultations, project objectives and our strategic goals.

Where can I find out more? 

This project is managed under the guidance of the Business Intelligence Steering Committee, and is led by the Office of Planning and Strategic Management. If you would like to make a suggestion or become involved in the business intelligence community, we would be happy to hear from you at

Omer Yezdani 
Director, Office of Planning and Strategic Management 
ACU North Sydney