How to get help with LEO
- See the full list of LEO help available from this link.
- Moodle's online documentation for technical information and some pedagogical advice on managing your units.
- LEO Support for telephone or email-based LEO technical support.
- IT Service Desk for help with Lecture Capture (Echo 360) and desktop software (such as Excel or Photoshop).
- Faculties-based help and support.
- eLearning 101 web page for regular interactive webinars on a range of technology enhanced learning topics. The recordings of previous webinars can also be accessed from this link.
- LEO professional development workshops for information on a series of face-to-face workshops before the start of semester one.
- Feedback form or email eLearning.LTC@acu.edu.au directly to request a workshop for five or more participants.
- Learning and Teaching website or the Learning and Teaching Contacts page for learning and teaching help that is not directly technology related (such as assessment, curriculum, evaluation or awards).
You can view and manage all your Kaltura media in the My Media section of LEO. The My Media section allows you to manage all the videos, images and presentations you have added in any units in LEO and allows you to add new media or edit existing media items to your media library. Through my media, you can also make your media accessible to a specific unit's Kaltura Media Gallery section via the Publish function.
Log in to LEO, then from the LEO home page choose the 'My Media' link under the 'Dashboard' link in the Navigation menu.
The My Media page
On the My Media page you will see a list of your videos in your Kaltura library, displayed by most recent first.
From this screen you can perform various actions on existing media, or add new media to your library:
- Add new media using the 'Add New' button (see the LEO Guide on How to upload and add a Kaltura resource).
- Edit the details of specific media by clicking the 'Edit' button associated with that video
- Delete media by clicking the 'Delete' button associated with that video
- Sort the list of media by using the 'Sort by...' function to reorder your list of media
- Filter for media of a certain type using the 'Filters' button
- Search for specific media by using the 'Search' box (see Searching and Filtering below)
- Perform bulk actions using the 'Actions' button (see the Using Bulk Actions section below)
Using the Search
1. Click in the 'Search my media' box and type your search query:
2. Wait 2 seconds after you finish typing for the search to begin automatically.
You will notice a blue loading bar appear as the search is performed, then your results will appear in the list below. You can click the 'Blue X icon' to clear the search and return to showing all media in your library.
Filters will allow you to find videos of a certain media type or publishing status, such as showing only videos or only images, published items or only drafts, depending on which filter you choose.
1. Click the 'Filters' button, which will open a pop-up window in which you can choose your filters:
2. Click the filter you wish to apply. The pop-up window will close, and you will see a loading bar while the filter is applied. When completed, the list of media matching that filter will appear.
To reset the filters and show all your media again, click the Refresh button at the top right of the screen:
Bulk actions allow you to publish or delete several videos at once.
1. Select the videos you wish to perform an action on by checking the left-hand checkbox for each video:
To select all videos in your library at once, click the top checkbox above the list and all boxes will be ticked.
2. Click the 'Actions' button to access the bulk actions available to the selected media.
Bulk delete media
1. Choose 'Delete' from the 'Actions' menu and confirm deletion. Your media will be removed from your library.
Bulk publish media
1. Choose 'Publish' from the 'Actions' menu. This will load the Publish interface that is similar to the normal Publish option available when publishing a single piece of media to units.
2. Ensure the 'Published' option is selected at the top, then check the boxes for each unit you wish to make this media available to:
3. Scroll down and click the 'Save' button at the bottom of the screen. You will receive a confirmation message at the top of the screen if successful.
Media you publish to units will then appear in the Kaltura Media Gallery available in those units in the Navigation menu:
Kaltura will attempt to convert whatever format video you upload into its own playable format. In some cases, this may degrade the quality of the video slightly.
Kaltura will not keep the original high-quality video for you to re-edit later. It is important that you keep copies of your raw video material on your computer, on portable media (such as USB sticks) or saved in cloud-based storage. Preferably, if your material is important to you, you should store it in all three.
Local computer storage
Keep a copy of your video files organised in folders on your local C: drive (My Documents folder, for example). Or you can save directly to the ACU H: drive in your personal storage, if you wish to access from other places in the ACU network.
USB sticks may be a good portable option, and can also be used simply as a backup stored in a desk drawer. If you have a CD or DVD burner, you may wish to write your original video files to disc as well.
Online file storage (or "cloud" storage) can come in many forms that you have probably encountered, such as Cloudstor, Apple iCloud, Microsoft OneDrive, Google Drive, or Dropbox. Most of these services have a free space option that you can use. However, if you wish to save many large video files, you may want to invest in a paid upgrade for more storage and better data recovery.
Page last updated: 2017-12-08
Short url: http://www.acu.edu.au/1341523