How to get help with LEO
- See the full list of LEO help available from this link.
- Moodle's online documentation for technical information and some pedagogical advice on managing your units.
- LEO Support for telephone or email-based LEO technical support.
- IT Service Desk for help with Lecture Capture (Echo 360) and desktop software (such as Excel or Photoshop).
- Faculties-based help and support.
- eLearning 101 web page for regular interactive webinars on a range of technology enhanced learning topics. The recordings of previous webinars can also be accessed from this link.
- LEO professional development workshops for information on a series of face-to-face workshops before the start of semester one.
- Feedback form or email eLearning.LTC@acu.edu.au directly to request a workshop for five or more participants.
- Learning and Teaching website or the Learning and Teaching Contacts page for learning and teaching help that is not directly technology related (such as assessment, curriculum, evaluation or awards).
The 'Confusion Flag' identifies slide presentation or video content students find confusing. The confusion can be viewed in the Step 1 - in the classroom or via step 2 - analytics.
In the classroom
1. The 'confusion flag' is visible in the icons displayed at the top of the screen in the 'classroom view'.
2. Students can click on the confusion flag at any point during the presentation. The 'confusion will register next to the slide the student is viewing.
3. the number of 'confused' students will appear next to the flag as you teach, allowing you to make 'on the spot' decisions. For example if you notice 15 students in your class have indicated confusion, you can stop and revisit the content. If only 1 student is confused, you may suggest they use the Q+A tab to ask for further clarification.
NOTE: When students view the content containing a video as well as a presentation they will be asked to select 'video or slide' when they click on the flag. They can click twice to select both.
Hovering over the flag will show the teacher a breakdown of where the confusion has occurred. For example 3 'confusion flags' may link to 2 slide and 1 video.
4. An overview of the 'confusion flags' for the class can also be viewed by clicking on the 'thumbnail icon' inside any slide.
1. When you open the analytics page for your course you will see a 'confusing content window' is displayed in the engagement graph.
2. Underneath the 'Confusing content' are thumbnails from where students have indicated confusion - either within the video with a timestamp or the slide.
3. Clicking on the thumbnail will open the classroom at the location of the confusion, allowing the teacher to view the slide shown at the time.
Page last updated: 2017-07-28
Short url: http://www.acu.edu.au/1319704