How to get help with LEO
- See the full list of LEO help available from this link.
- Moodle's online documentation for technical information and some pedagogical advice on managing your units.
- LEO Support for telephone or email-based LEO technical support.
- IT Service Desk for help with Lecture Capture (Echo 360) and desktop software (such as Excel or Photoshop).
- Faculties-based help and support.
- eLearning 101 web page for regular interactive webinars on a range of technology enhanced learning topics. The recordings of previous webinars can also be accessed from this link.
- LEO professional development workshops for information on a series of face-to-face workshops before the start of semester one.
- Feedback form or email eLearning.LTC@acu.edu.au directly to request a workshop for five or more participants.
- Learning and Teaching website or the Learning and Teaching Contacts page for learning and teaching help that is not directly technology related (such as assessment, curriculum, evaluation or awards).
A quiz is a common activity used in LEO units to test your knowledge and understanding of the course material. Often a quiz will be graded by your tutor and form part of your assessment for the unit (summative assessment) however, sometimes the quiz activity will be used to assist you assess your own knowledge and skills without being graded (formative assessment).
A quiz is a series of questions that you may be asked to answer, presented as either multiple choice, short answer response, a true/false choice, or in a variety of other ways.
Completing a quiz in LEO is generally very straightforward. As you answer a question or group of questions, you will move from one page to the next, until the quiz is complete, and you will usually receive feedback as you go, or upon completion.
Often you will be allowed to try the quiz more than once. Each time you complete the quiz, it will be recorded as an "attempt".
1. Click on the link to the Quiz in your unit.
2. Note the requirements and restrictions for completing the quiz:
The rules and restriction for a particular quiz can vary a great deal depending on the requirements set by your tutor. The most notable restrictions you should be aware of include:
- the number of times you may attempt the quiz (if this is not specified then it is unlimited)
- the dates on which the quiz opens and closes for making attempts
- the time limit for completing an attempt (if one has been set)
- how you will be graded (the "highest grade" method awards you your best score of all your attempts)
Note: If you have any questions about the restrictions on the quiz, talk to your tutor before starting the quiz.
3. Click the 'Attempt Quiz Now' button to begin.
4. Answer each of the questions in the quiz.
Questions will be displayed either on a single page, a few pages, or one question per page.
- The 'Check' button (if used in the quiz) lets you check the answer for a specific question and see any initial feedback.
- The 'Quiz Navigation' block on the left allows you to move between question pages by clicking the numbered boxes.
- The 'Time Left' note on the left shows you the time remaining in this attempt.
- You may click the 'Finish Attempt...' link on the left at any time to complete this attempt.
- Move to the next page of the quiz by clicking the 'Next page' button, or the previous page by clicking the 'Previous page' button.
5. Review and submit your attempt.
When you reach the end of the quiz, or you click the 'Finish attempt' link, you will be taken to a summary of your attempt. This summary lists all the quiz questions and whether you have answered them or not. Depending on how your tutor has designed the quiz, the summary may show you if each question is correct or incorrect.
- Click the 'Return to attempt' button to continue working on your answers.
- Click the 'Submit all and finish' button to complete this attempt.
Note: the behaviour of quizzes depends upon how your tutor has specifically designed your quiz. Generally, if a quiz is for assessment, you will either see your grade and feedback after you have submitted your attempt, or not until the quiz has closed. However, in quizzes that are not graded for assessment, you may receive feedback instantly upon answering each question. Quizzes can sometimes be used to unlock other material within your LEO unit.
ACU provides email and telephone support services for students and staff through its educational technology partner, Androgogic.
Please take the time to read through our Frequently Asked Questions as you may find the answer you are looking for there.
The Support Desk operating times are:
- Monday to Friday, 8am - 10pm (Sydney Time)
- Weekends and NSW Public Holidays, 9am - 5pm (Sydney Time)
- Closed: Good Friday & Christmas
For Support Desk enquiries please contact us via:
- Telephone on 1800 246 442
- Calls made to the 1800 number from most fixed line telephones are free to the caller
- Calls made from public/mobile telephones or from overseas may be charged at a timed rate
Page last updated: 2017-06-27
Short url: http://www.acu.edu.au/1189979