2017 has been a significant year for Professional Experience Services (PES), starting with the establishment of a Leadership Group and development of the PES Vision, Principles, Aims and Strategies.
Head of PES, Joanne Cameron said: “Focusing on leadership has been crucial to ensure our people are well supported to do their jobs well. In thinking about our culture, we’ve equipped our leaders to have better conversations with the people they lead, their colleagues and stakeholders”.
“It’s a work in progress, but we’re already receiving great feedback from staff and seeing leaders stepping up to resolve issues early,” she said.
A Memorandum of Understanding outlining how PES and Schools work together has been developed this year. Extensive consultation has been done and all parties have a clearer understanding of how to collaborate to deliver a nationally consistent experience for students – whether they be on placement, in a simulation environment or in a science lab.
It’s also been the first full year of operation of a shared services approach for Simulation Services and Scientific Services within the Faculty. A review of outcomes compared to the aims of the restructure is being finalised.
Joanne Cameron said that the early signs are good. “We’re on the right track. A more efficient and transparent approach means less duplication and better-quality jobs for staff. We’re constantly working to provide the best services for all our stakeholders.”
Working with Student Jobs on Campus has been a great initiative within Simulation Services.
Manager of Simulation Services, Beatrice D’Souza, said: “It’s a win-win for us! Working with students makes it easier for us to manage workload peaks and troughs and it’s great for students to engage in work with their own University.”
The Campus Lead position in the North Sydney Simulation Services team continues to be vacant after unsuccessful attempts to recruit. Stacey Sewell (Brisbane Lead) and Marylee Warburton (Melbourne Lead) have stepped up to support Simulation Services in North Sydney.
Scientific Services, in partnership with other areas of the University, has completed significant work in developing the framework for the ACU Institutional Biosafety Committee to help ensure ACU has best-practice WHS governance in the scientific space. Manager of Scientific Services, Jeremy Fowler, said: “We work in hazardous environments and take a proactive approach to WHS risk management to best ensure the safety of users and visitors to our facilities. The Biosafety Committee will play an important role for us and the wider Faculty.”
Placement Services has also been busy getting ready for 2018 by improving the interface and planning the upgrade of InPlace, the database system which underpins student placements.
Manager of Placement Services, Gail Bool, said: “By streamlining the collection of pre-placement requirements online we can enhance the student experience. Making sure the system is easy to use, works smoothly and gives us the information we need so we can plan for placements is critical.”
Changes in ACU branding also mean student uniforms for placement will change in 2018.
“The new student uniforms establish a consistent design across the disciplines, which means they will be easily recognisable as ACU students on placement. The rebranding of uniforms has also provided an opportunity to improve the comfort and fit of our uniforms.”
The new student uniform will be available for commencing students to purchase in 2018. Existing students can continue to wear their current uniforms for the duration of their course or purchase the new design.