The Development and Capital Projects (DCP) team receives daily requests to change physical spaces and you can submit a request by visiting the stafff website and selecting ‘ACU Service Desk’ then ‘Concierge service requests’ and then select ‘space request’.
You will be prompted to answer six questions, which will help us understand the priority of the request:
What is the space request?
Help us understand why this is required?
Help us understand any timing constraints or deadlines for completing the request and how long do you need this change for?
What are the benefits to the University of this request?
What other options might be considered in order to address the problem? Are there implications for continuing with the current conditions?
Has this request got the endorsement of your supervisor?
For any other project queries, you can contact the relevant state-based State Development Manager or any one of the DCP team. We will assist you or point you in the right direction.
What to expect
The local DCP team will receive your request and contact you as soon as practicable, no later though than two business days. For most requests we aim to respond within five business days. The more complex requests may take a little longer.
For us to best meet your needs, we ask that you provide us with reasonable notice, so that we can provide the best outcome after having confirmed your needs and requirements. Some indicative examples of the time it takes to meet a work request is shown in the table below.
Type of Work Requested
How many calendar weeks from request to delivery?
Why does it take so long?
Convert large office to two offices, or to open plan
6 -8 weeks
We must obtain 2 or 3 quotes based on the expected cost of the works
Convert offices to general teaching space
12 -16 weeks (i.e. minimum six weeks for Council approval)
A change in use triggers the need to apply to Council.
Refurbish half an office floor
12 weeks plus say 6 weeks to vacate and demolish
Engaging with stakeholders to determine functional requirements and upgrading services to latest standard
Our Project Office is a Centre of Excellence as measured by industry best practice standards. We strive to promote a professional project management approach in a unique university environment while delivering value for money solutions on time, on budget, fit for purpose and quality aligned to standards. All project teams are required to adhere to the relevant safety and environmental standards specific to their locations.