Quality Management

At ACU, the quality management approach is guided by the University’s Mission and vision, with a strong commitment to quality and excellence. The quality management cycle is based on the plan-implement-review-improve (PIRI) model and further strengthens the University’s focus on continual improvement and innovation.

The Planning, Quality and Risk Framework articulates the alignment of the University’s planning, quality and risk activities. It also strengthens the focus on continual improvement and innovation. It is a cyclical system for ongoing review and improvement, and outlines the organisational characteristics that are essential to achieve quality and sustained success.

PIRI Model

The development, implementation, review and improvement of the framework and related services includes:

  • organisational unit reviews
  • assurance and compliance
  • institutional research
  • benchmarking
  • project management.