Home - ACU (The Australian Catholic University)

Site Navigation

INFORMATION RESOURCES MANAGEMENT (IRM) SECTION

Preferred contact method and work request submissions

Please remember to use the IRM Work Request Form to submit work requests.

For general IRM requests, email irm.section@acu.edu.au

For queries relating to Course Progression, email course.progression@acu.edu.au.

Website Accessibility Updates

We continue to ensure accessibility and readability of all our web pages to comply with the standards recommended by Vision Australia.

For further information visit the Vision Australia Accessibility Toolkit page.

Turnaround times for Work Requests

Ad hoc work requests (Students site with workflow)

Update published by IRM - 1 day (and then pending approval and publication)
Please notify IRM of any urgent queries

Ad hoc work requests (other sites) 1 working day
New form creation Allow 5 working days
Updating existing forms Allow 1 – 2 working days
SharePoint permissions for IRM documents including Handbook and Course Browser Allow 1 – 2 working days
Course Progression queries Allow 1 – 2 working days
Handbook and Course Browser information queries Allow 1 – 2 working days which may include follow up with Faculties

Course Browser Updates

The ‘Transparency in Admissions’ information for all relevant undergraduate courses went live on 31 August, in accordance with Australian government requirements. This information can be viewed via the “Admission criteria” accordion on the browser. Many thanks to all staff involved who helped make this a success!

Course Coordinators Manual

Thanks to all sections for providing your updates in a timely fashion. The IRM team has finalized updating the corresponding web pages and the Course Coordinators Manual for 2018 is now live.

Course Progression

The IRM team completed training for the new version of DegreeWorks (DW v5) the week commencing Monday 28 August. There are some great innovations in the new version, particularly with the introduction of a web-based Scribe application. We also received helpful advice on some issues currently being experienced.

We continue to work on any ad hoc Course Progression queries as they come in. We recommend course or unit specific queries (e.g. enrolment or grades) are sent to the relevant sections.

Please continue to send any user access requests to the Course Progression inbox.

For further information on the handling of Course Progression queries, refer to Course Progression Frequently Asked Questions, Common questions and troubleshooting on the Course Progression web pages on the Staff site.

Please direct queries to course.progression@acu.edu.au

Important Reminders

Work Requests
When submitting work requests, please use the IRM Work Request Form.

Student Notices and Alerts
Submit changes to Student Notices or Alerts via the IRM Work Request Form.

Please remember to visit the Student Notices and the student site (alerts on right hand side of page) regularly to ensure it stays current.

Back to index