INFORMATION RESOURCES MANAGEMENT (IRM) SECTION
IRM are heading into peak period for the Handbook and Course Browser 2017 cycle so there may be slight delays with updating your requests. Please see table below for Turnaround times for Work Requests as a guide.
Please remember to use the IRM Work Request Form to submit work requests.
For general IRM requests, email firstname.lastname@example.org
For queries relating to Course Progression, email email@example.com.
IRM have put together a Newsletter Style Guidelines as a guide for updating Weekly reports located in the SA Weekly Reports Library in SharePoint.
We continue to ensure accessibility and readability of all our web pages to comply with the standards recommended by Vision Australia.
For all videos you may have, it is a sufficient technique to also provide an alternative to the video particularly if there is important information or instruction provided in the video.
This can be achieved by provided full transcripts, audio descriptions or closed captions.
|Ad hoc work requests (Students site with workflow)|
Update published by IRM - 1 day (and then pending approval and publication)
|Ad hoc work requests (other sites)||1 working day|
|New form creation||Allow 5 working days|
|Updating existing forms||Allow 1 – 2 working days|
|SharePoint permissions for IRM documents including Handbook and Course Browser||Allow 1 – 2 working days|
|Course Progression queries||Allow 1 – 2 working days|
|Handbook and Course Browser information queries||Allow 1 – 2 working days which may include follow up with Faculties|
We have commenced working on the 2017 Course Browser and Handbook updates.
Work on Course Progression has now stopped so we can concentrate on the Course Browser and Handbook cycle.
When submitting work requests, please use the IRM Work Request Form.
When updating web information, please ensure the information complies with the Student Administration Style Guide located in the All Student Admin section of Knowledge Manager.
Please remember to visit the Student Notices and the student site (alerts on right hand side of page) regularly to ensure it stays current.