**Due to limited staff, Student Systems will be following the standard turnaround times listed below.**
|Ad Hoc Reports||5 working days|
|Unit and CRN creation or amendment||2 working days|
|Setting up new user accounts||5 working days|
|Modifications to Banner / Student Connect / Reports||10 working days to estimate the job and then a more formal estimate given|
Student Concordance SC.01 was submitted on Tuesday, 29 March
Student Revision SR.71 was submitted on Tuesday, 29 March
Revised Load Liability RL.71 was submitted on Tuesday, 29 March
Enrolment (EN) 2015.2.5 was submitted on Tuesday, 29 March
Load Liability (LL) 2015.2.5 was submitted on Tuesday, 29 March
Revised HELP-Due (DU) 2015.2.1 was submitted on Tuesday, 29 March
SA-HELP (SA) 2015.2.2 was submitted on Wednesday, 30 March
Commencement Date Revision RC.05 was submitted on Wednesday, 30 March
The Operations team have been working to restore all lost access to the Student Administration SharePoint pages/documents. We apologise for any inconvenience experienced with the loss of access to your documents over the past week and hope to have all access restored ASAP. If you require access, please email firstname.lastname@example.org with the url and the document details so we can action you request promptly.
Student Systems have inactivated student records that have not met the requirements to complete their course within the 10 year limit.
The Operations team have finalised all NF grades from Semester 2, 2015 as of Friday, 18 March.
The new Supplementary Assessment Policy applies to students awarded NF grades from Semester 1, 2016 onwards.
The new Supplementary Assessment Guidelines and Information for Students and Staff can be located at the following link:http://www.acu.edu.au/policy/learning_and_teaching/assessment_policy_and_assessment_procedures/supplementary_assessment
Operations staff continue to action CRN requests for 2016 units. Faculty staff are now required to add any additional unit requests to the ‘CRN changes after 1 October’ tab on the faculty spreadsheets on SharePoint. The previous tabs will now be locked down, and any variations to 2016 unit offering data will now require the Deputy Dean approval. Please send an email to email@example.com to advise Operations staff accordingly.
PLEASE NOTE - Operations staff will not be deleting any crn’s after Wednesday, 30 September. The drop-down box for ‘Delete’ in the Unit Status column has been removed from the ‘CRN Changes after 1 October’ tab. If you no longer require an existing unit in a 2016 term then we will change the quota to zero.
Due to IT restrictions, please ensure when installing SAMBA on your network drive, that it is only mapped to the following drives A, B, E, F, G, I, J, M, O and V.
A new Training Opportunity for Faculty staff, “2017 Unit/CRN Spreadsheet Training”
Specialised training based around Unit/CRN creation and the SharePoint spreadsheets where the requests are housed.
This session is a great opportunity for Faculty Executive Officers; it will provide guidance and advice on managing 2017 Unit/CRN requests and provide staff with a better understanding of the process.
Training will coincide with the 2017 Unit/CRN creation timeline and will be rolled out mid-April.
Our preferred method of communication is via email. Please send enquiries to firstname.lastname@example.org as we are not always able to take phone calls. The Systems inbox is monitored by multiple team members.
Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Friday afternoon. Please leave a message during this time and we will get back to you as soon as we can.