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INFORMATION RESOURCES MANAGEMENT (IRM) SECTION

Preferred contact method and work request submissions

Please remember to use the IRM Work Request Form to submit work requests.

For general IRM requests, email irm.section@acu.edu.au

For queries relating to Course Progression, email course.progression@acu.edu.au.

Website Accessibility Updates

We continue to ensure accessibility and readability of all our web pages to comply with the standards recommended by Vision Australia.

Turnaround times for Work Requests

Ad hoc work requests (Students site with workflow)

Update published by IRM - 1 day (and then pending approval and publication)
Please notify IRM of any urgent queries

Ad hoc work requests (other sites) 1 working day
New form creation Allow 5 working days
Updating existing forms Allow 1 – 2 working days
SharePoint permissions for IRM documents including Handbook and Course Browser Allow 1 – 2 working days
Course Progression queries Allow 1 – 2 working days
Handbook and Course Browser information queries Allow 1 – 2 working days which may include follow up with Faculties

Course Browser and Handbook 2017

The Course Browser went live on 3 August for the 2017 main round of admissions. The Course Browser is available at: http://www.acu.edu.au/courses.
Handbook 2017 went live on 1 August as per our agreed timelines. Links to the handbook can be found at the following locations:
Public Site: http://www.acu.edu.au/about_acu/our_university/publications/handbooks
Students Site: https://students.acu.edu.au/administration

The IRM Team held a review of the Course Browser and Handbook processes on Friday, 5 August identifying areas that worked well and those areas where further improvement can be achieved in future cycles.

Course Costs 2017

The IRM team has finalised the entry of all CSP and FEE figures into the Banner screens (SZACIDF for Course Browser display) and SOZCINF (for government reporting). Systems has been notified so that.

Course Coordinators Manual

Work is continuing along with Course Progression for general maintenance and checking. We continue to respond to queries as required but a reminder that any course or unit specific queries, for example, enrolment or grades, should be directed to relevant areas.

Course Progression

Work has now commenced on the next phase with scribing for all outstanding postgraduate courses from Academic Year 2013 onwards.

We are also continuing with Course Progression for general maintenance and checking. We continue to respond to queries as required but a reminder that any course or unit specific queries, for example, enrolment or grades, should be directed to relevant areas.

For any queries please email course.progression@acu.edu.au.

Important Reminders

Work Requests
When submitting work requests, please use the IRM Work Request Form.

When updating web information, please ensure the information complies with the Student Administration Style Guide located in the All Student Admin section of Knowledge Manager.

Student Notices and Alerts
Changes to Student Notices or Alerts should also be submitted via theIRM Work Request Form.

Please remember to visit the Student Notices and the student site (alerts on right hand side of page) regularly to ensure it stays current.

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