Operations staff continue to action crn requests for 2016 units. Faculty staff are now required to add any additional unit requests to the ‘CRN changes after 1 Oct’ tab on the faculty spreadsheets on SharePoint. The previous tabs will now be locked down, and any variations to 2016 unit offering data will now require the Deputy Dean approval. Please send an email to firstname.lastname@example.org to advise Operations staff accordingly.
PLEASE NOTE – Operations staff will not be deleting any crn’s after Wednesday, 30 September. The drop-down box for ‘Delete’ in the Unit Status column has been removed from the ‘CRN Changes after 1 October’ tab. If you no longer require an existing unit in a 2016 term then we will change the quota to zero.
Webinars will be running as usual throughout November. Please visit Banner and Student Systems Training for session details and the Student Systems Training Calendar for dates and times. All module content/training guides will be made available to attendees after each session via the Student Systems Training SharePoint site.
Our preferred method of communication is via email. Please send enquiries to email@example.com as we are not always able to take phone calls. The Systems inbox is monitored by multiple team members.
The requestor will also receive an automated email to confirm the details they submitted.
Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Friday afternoon. Please leave a message during this time and we will get back to you as soon as we can.
Ad Hoc Reports
5 working days
Unit and CRN creation or amendment
2 working days
Setting up new user accounts
5 working days