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2016 crn/Unit Data

Operations staff continue to action crn requests  for 2016 units.  Faculty staff are now required to add any additional  unit requests to the ‘CRN changes after 1 Oct’ tab on the faculty  spreadsheets on SharePoint.  The previous  tabs will now be locked down, and any variations to 2016 unit offering data will now require  the Deputy Dean approval.  Please send an  email to systems@acu.edu.au to advise Operations staff accordingly.

PLEASE NOTE – Operations staff will not be deleting any crn’s  after Wednesday, 30 September. The  drop-down box for ‘Delete’ in the Unit Status column has been removed from the  ‘CRN Changes after 1 October’ tab. If you no longer require an existing unit in a  2016 term then we will change the quota to zero.

Student Systems Training

Webinars will be running as usual throughout November. Please visit Banner and Student Systems Training for session details and the Student Systems Training Calendar for dates and times. All module content/training guides will be made available to attendees after each session via the Student Systems Training SharePoint site.

Book in through Staff Connect and contact us at systems@acu.edu.au for further information.

General Enquiries

Our  preferred method of communication is via email.  Please send enquiries to systems@acu.edu.au as we are not always  able to take phone calls. The Systems inbox is monitored by multiple team  members.

The  requestor will also receive an automated email to confirm the details they  submitted.

Weekly Systems Operations Team Meeting

Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Friday afternoon. Please leave a message during this time and we will get back to you as soon as we can.

Turnaround times for Work Requests

Ad Hoc Reports

5 working days

Unit and CRN creation or amendment

2 working days

Setting up new user accounts

5 working days

Additional Information

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