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2016 Unit Request Data

Operations staff continue to action crn requests for 2016 units. Any additions should be added to the spreadsheets on SharePoint and an email sent to systems@acu.edu.au to advise Operations staff accordingly. The annual unit cost data file for 2016 units will be submitted to the Department of Education on Thursday, 1 October.

Quick Address Search (QAS) on Student Connect

The QAS (electronic data updates) was installed on the new server on Friday, 4 September during the maintenance window. Student Connect now has the new electronic data updates for students entering their address. From a student's perspective, QAS works exactly like before, only now the electronic data updates ensure that the data set is always up-to-date. Therefore students should not see the "Your address was **not** verified using QAS" message).

Migration of ZyLAB Applications

The ZyLAB application has migrated to a new server. The new link to access the Archives index has now changed to http://panvpwzylab01/archive/.

If you require access to ZyLAB, please send an email request to systems@acu.edu.au.

Government Reporting

Student Revision SR.63 was submitted on Monday, 31 August
Revised Load Liability RL.63 was submitted on Monday, 31 August
Enrolment (EN) 2015.1.6 was submitted on Monday, 31 August
Load Liability (LL) 2015.1.6 was submitted on Monday, 31 August
Revised HELP-Due (DU) 2015.1.1 was submitted on Monday, 31 August
Updated Campus (CM) 2016.1.3 was submitted on Friday, 4 September
Graduate Outcomes Survey (GOS) report for the first half of 2015 was submitted on Friday, 4 September

Report Request Form

For staff requiring specialised reports not available in Banner or Student Connect (Faculty Services) an online report request form has been placed on the website, located at Staff > Forms & Templates > Student Administration:

The requestor will also receive an automated email confirming the details they submitted.

Student Systems Training

Webinars will be running as usual throughout September. Please visit Banner and Student Systems Training for session details and the Student Systems Training Calendar for dates and times. All module content/training guides will be made available to attendees after each session via the Student Systems Training SharePoint site.

Book in through Staff Connect and contact us at systems@acu.edu.au for further information.


Our preferred method of communication is via email. Please send enquiries to systems@acu.edu.au as we are not always able to take phone calls. The Systems inbox is monitored by multiple team members.

Weekly Systems Operations Team Meeting

Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Friday afternoon.
Please leave a message during this time and we will get back to you as soon as we can.

Turnaround times for Work Requests

  • Ad Hoc Reports – 5 working days;
  • Unit and CRN creation or amendment – 2 working days;
  • Setting up new user accounts – 5 working days;
  • Modifications to Banner / Student Connect / Reports – 10 working days to estimate the job and then a more formal estimate given.

Additional Information

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