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Migration of ZyLAB Applications

The ZyLAB applications were migrated to new server on the weekend of 1 - 2 August.

The link to access Archives has now changed to - http://PANVPWZYLAB01/archive/.

If staff require access to Misconduct, Appeals, Course completions, etc. please send an email to systems@acu.edu.au.

Government Reporting

Course of Study (CO) 2016.1.2 was submitted on Thursday, 13 August
Campus (CM) 2016.1.2 was submitted on Friday, 14 August
Continuing Scholarships 2015.1 was submitted on Friday, 14 August
Course of Study (CO) 2016.1.3 was submitted on Monday, 17 August
Enrolment (EN) 2015.1.4 was submitted on Tuesday, 18 August
Load Liability (LL) 2015.1.4 was submitted on Tuesday, 18 August
Revised HELP-Due (DU) 2015.1.1 was submitted on Tuesday, 18 August
Campus (CM) 2016.1.3 was submitted on Wednesday, 19 August

2016 Unit Request Data

Thank you for submitting the 2016 crn spreadsheets on Friday, 29 May. Operations staff are working through the spreadsheets and aim to have them completed by Tuesday, 30 June. Any additions should be added to the spreadsheets on SharePoint and an email sent to systems@acu.edu.au to advise Operations staff accordingly.

Report Request Form

For staff requiring specialised reports not available in Banner or Student Connect (Faculty Services) an online report request form has been placed on the website, located at Staff > Forms & Templates > Student Administration:

The requestor will also receive an automated email confirming the details they submitted.

Student Systems Training

Webinars will be running as usual throughout August. Please visit Banner and Student Systems Training for session details and the Student Systems Training Calendar for dates and times. All module content/training guides will be made available to attendees after each session via the Student Systems Training SharePoint site.

Book in through Staff Connect and contact us at systems@acu.edu.au for further information.


Our preferred method of communication is via email. Please send enquiries to systems@acu.edu.au as we are not always able to take phone calls. The Systems inbox is monitored by multiple team members.

Weekly Systems Operations Team Meeting

Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Friday afternoon.
Please leave a message during this time and we will get back to you as soon as we can.

Turnaround times for Work Requests

  • Ad Hoc Reports – 5 working days;
  • Unit and CRN creation or amendment – 2 working days;
  • Setting up new user accounts – 5 working days;
  • Modifications to Banner / Student Connect / Reports – 10 working days to estimate the job and then a more formal estimate given.

Additional Information

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