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Turnaround times for Work Requests:

Ad Hoc Reports – 5 working days
Unit and CRN creation or amendment – 2 working days
Setting up new user accounts – 5 working days
Modifications to Banner / Student Connect / Reports – 10 working days to estimate the job and then a more formal estimate given.

Major changes promoted into Banner

  • Add GPA report into Student Connect
  • Include Teaching Methods in International Education offer upload process
  • Improve the performance of Banner form of Revisions data entries
  • Banner data integration to CRM

Student SystemsTraining

Training on Banner, Student Connect and SARS will run throughout August, please visit the Banner and Student Systems Training web page for session details, dates and times. All module content/training guides will be made available to attendees after each session via the Student Systems Training SharePoint site.

If you are interested in attending a session, or would like more information on the training available, please contact us at systems@acu.edu.au.

To register for training please do so online via your Staff Connect account.
When registering please select the ‘Book me on Course’ button, then indicate in the Comments section the date that you are registering for.

Additional Information

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