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Staff Effectiveness

The IRM Section attended their Staff Effectiveness workshop Friday, 1 November. As the entire team was offline for the majority of the day, we thank everyone for their understanding as we were unable to action their requests.

Course Progression Project

An additional webinar was held this week for three more participants and a further webinar will be held within the next week for additional staff who have indicated their willingness to become involved.

As part of this phase, the Course Progression web page has now been made available and includes links to important information such as:

  • the project overview
  • pilot participants listing
  • frequently asked questions
  • user guides
  • a video tutorial
  • an online feedback form

We are currently working through issues which have arisen from the Course Rules Analysis and Student Audit Testing training sessions.

If there are any queries, please don’t hesitate to contact the Course Progression team.


During the past week, 593 visits were made to AskACU with the most popular articles being:

Article Title


Credit / Recognition of Prior Learning


Academic Transcript


Student Email Address and Login Information


Applying to ACU


Course Transfer


Enrolling in Units (Subjects)


Accepting Your Offer


HECS-HELP Eligibility


Reset Password


Attending Orientation Week


Important Reminders

Work Requests
When submitting work requests, please use the IRM Work Request Form and ensure that the wording complies with the Student Administration Style Guide in Knowledge Manager.

Student Connect Noticeboard
Changes to the Student Connect Noticeboard should also be submitted via the IRM Upload Request form. Please remember to visit the noticeboard regularly to ensure it stays current.

Course Progression Project
Participants within the new Course Progression Pilot program, please contact the Course Progression team with your enquiries.

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