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Information Resource Management

Faculty Contacts Database
IRM is continuing to gather information from all Student Administration sections as to who they deal with in the faculties. The purpose is to develop a single repository that contains these contacts and their role/s. In addition and most importantly, the intention is to ensure that this information remains current at all times. This will require a degree of ownership from the faculties to ensure this currency.

Handbook 2013
All files containing information for Handbook 2013 have been prepared for updating by the relevant stakeholders. This year, these files have been placed in SharePoint to further streamline the process and ensure that there is only one copy of each file. Emails containing instructions on such matters as the location of the files, how to make changes, etc will be sent to each stakeholder early next week. These updates are due back with IRM by Friday 25 May.

Mid-year Course Browser
Over the next couple of weeks, the Course Browser will be updated in readiness for the Mid-Year admission cycle, which opens on Tuesday 10 April.

Course Browser 2013
Emails will be sent to Faculty Executive Officers in the coming week to request updates for the 2013 Course Browser. These updates are due back with IRM by Friday 27 April.

AskACU
During the past week, 465 visits were made to AskACU with the most popular articles being:

Article Title

Hits

Enrolling in more than a Full-Time Program

19

Credit / Recognition of Prior Learning

18

Interrupting Your Studies

16

Withdrawing From Unit/s

10

Enrolling in More than One Course at the Same Time

9

Courses Offered Mid-year and How to Apply

9

Student Email Address and Login Information

8

Refunds

7

Course Transfer

7

Absent from Class

6


Work Requests
When submitting work requests, please use the IRM Work Request Form and make sure that your wording complies with the Student Administration Style Guide, which can be found in Knowledge Manager.

Student Connect Noticeboard
Changes to the Student Connect Noticeboard should also be submitted via the IRM Upload Request form. Please remember to visit the noticeboard regularly to ensure it stays current.

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