ACU Chief Operating Officer Stephen Weller says the staff feedback from the last myVoice survey in 2014 has been invaluable for identifying strengths as well as improvement areas across the University.
“ACU’s executive leadership looked at areas identified for improvement in the 2014 myVoice results, and discussed how they could do things differently to improve the workplace experience at ACU.” Dr Weller said.
“I encourage all staff to have their say in the 2017 myVoice survey to ensure that their views and the views of their area are represented in the results, and to contribute to informing improvements at ACU.”
Director of Corporate Services, Sharone Ciancio, says the myVoice survey is a valuable opportunity to partner with staff.
“We convened staff focus groups to explore issues identified in the 2014 myVoice results for the portfolio, so that staff input could also inform the design of solutions,” Ms Ciancio said.
“For example, we invited staff from across Corporate Services to join a focus group on career development and planning, to explore what information and support would be useful.”
“These discussions lead the University to develop new resources that assist Professional Staff to reflect on their future career aspirations. The resources also support career development and planning conversations with their supervisor.”
The new career development and planning resources for Professional Staff were launched last year through a series of information sessions and feedback from staff has been positive – read more >>
A staff focus group was also formed to explore how to improve collaboration and communication across the portfolio. A central website was established for Corporate Services to improve information–sharing and Dr Weller also rolled out an extended series of Campus Conversations.
Dr Weller holds these open forums for Corporate Services staff at each campus on a semester basis - to say hello, share information updates and answer questions.
Ms Ciancio said ongoing staff input is important and this is why a feedback loop has been built into Campus Conversations: “This is so that staff can give feedback on the format of the forum and also see the questions, comments and suggestions made by staff at other campuses,” she said.
To date, seven Campus Conversations have been held across ACU and almost 300 staff have attended each semester.
“The myVoice survey is a valuable tool to gain staff insights and understand how we are progressing over time as an organisation, but it is equally important that staff feedback is genuinely considered and actions are implemented to enhance the workplace experience. We really hope these initiatives are making a difference for staff.” Ms Ciancio said.
Have your say
The 2017 myVoice survey will be open to all continuing, fixed-term, casual and sessional staff - look out for an email on 27 March which will contain your invitation and a link to the survey.
The myVoice survey collects staff feedback confidentially and ensures that individual responses are unidentifiable in the aggregated results that are returned to ACU. The University-wide results from the myVoice survey will be communicated back to staff mid-year.