Emergency and Safety

ACU aims to provide a safe environment for all our staff and students.

Reporting an emergency

Life threatening emergencies

General campus emergencies

For general emergencies please call the ACU Emergency Line:

  • from an internal ACU phone dial 8888
  • from an external/mobile phone dial 1300 729 452.

When talking to emergency services provide the following details:

  • the location and type of emergency
  • your name and location
  • the nearest cross street.


SafeZone is a free app for all ACU staff and students that connects you with ACU Security when you need help on campus.

More information and download

The National Security Centre, with the assistance of trained evacuation wardens, look after emergency procedures on campus.

Please familiarise yourself with campus evacuation procedures and how to operate firefighting and emergency evacuation equipment.

Order to evacuate

If you are required to evacuate please:

  • leave the area immediately as directed
  • stay calm
  • leave your personal belongings
  • shut down any machinery
  • close, but do not lock, all windows/doors
  • do not use elevators
  • proceed to exit points as directed by the wardens
  • keep to the left in a single file on all stairways
  • stay quiet
  • move to your designated assembly area via exits as directed by the wardens
  • do not return to the building.

A general statement outlining Fire and Evacuation Procedure is attached to the wall in all lecture rooms. Evacuation posters are placed in all areas of the campus which provide information on your location, routes out of the building, assembly areas, and potential danger.


A siren will sound if there is an emergency on campus. There are two types of alarm:

Sound Action
Beep, beep, beep, beep Prepare for possible evacuation and wait for instructions from your warden. Do not evacuate until instructed.
Whoop, whoop, whoop, whoop Evacuate now and move to your designated assembly area under instruction from the warden.

You must remain at the assembly area until a warden or other authority advises you further.

Please note you may be asked to evacuate by a warden even if there is no alarm.

ACU has a number of trained first aiders on campus. In the event of an injury:

Staff have the opportunity to be trained in first aid. If this interests you please contact Work Health and Safety staff within HR on #4222 or hr@acu.edu.au.


ACU aims to provide a safe environment for our staff and students. While on campus, please act in a safe manner which respects the rights of others.

  • Smoking is prohibited on campus.
  • Cars are prohibited from entering the campus grounds unless it has been arranged with the National Security Centre/reception.
  • No eating in the library or classrooms, lecture theatres, laboratories and computer laboratories.
  • Passageways and stairways must be kept clear of obstruction at all times.
  • Handling of electrical and scientific equipment and substances must be under supervision.
  • Correct PPE (Personal Protective Equipment) must be worn when handling electrical and scientific equipment and substances.
  • Any required maintenance or broken items and equipment should be reported directly to Service Desk.
  • Common sense should be observed in all safety matters.

If you feel unsafe or see unsafe activities please contact Campus Security on 1300 729 452 or 8888 (from an internal ACU phone).


ACU has security guards on site and regular security patrols across our campuses.

Guards perform a variety of functions including first aid, opening and securing all buildings, and surveillance.

You can contact security 24/7 on 1300 729 452 or 8888 (from an internal ACU phone).

Staff are encouraged to familiarise themselves with ACU’s Workplace Health and Safety policies.

Reporting a concern

For any queries or concerns relating to safety and wellbeing matters on campus, please notify ACU via Service Desk.